A highly accomplished professional with over 14 plus years of indigenous experience in the field of IT infrastructure & Operations, Configuration Management, Data Centre Support, Cloud Computing, System Administration, Vendor management, Procurement & Hardware with leading IT/Telecom organisation. Having excellent leadership qualities in crisis management and customer handling. Have dealt with critical customer escalations, convincing customers and setting right expectation. Have huge reputation with excellent engagement amongst peers, leadership team & stakeholders for finesse and attention to details without compromise. # Expertise in Service delivery for R&D Applications like CLEARCASE, CLEARQUEST, JIRA, MS SHAREPOINT, GIT,SVN,CONFLUENCE.# Expertise in Source code transition for Product outsourcing. # Lead Auditor for R&D Projects (SCM), Professional Services & Data Centre.# Expertise in maintaining support service levels for IT GSD, Network, End Use Computing, Data Centre Assets, AMC, with proven skills in establishing vendor networks, forging strategic alliances & partnerships.# Procurement lead for R&D team with experience in sourcing of Telecom Services, IT equipment, Software Licensing. # Excels at driving new IT initiatives, re-designing corporate infrastructures and contributing towards the achievement of organizational objectives and supporting business engagement through harmonized Infrastructure support.# Successfully lead asset transition of heterogeneous data centre both for internal movements and for Product outsourcing.# Excellent relationship management skills with the ability to relate to people at any level of business and management with global experience in the service industry.