Assistant Manager Payments Operation
Current1 Analysis of Payment Gateway Performance.2 Understand the requirement Vendors & customers and coordinate with development team to develop required integration.3 Scrutinizing and processing the online transactions by implementing various fraud checks at different levels.4 Controlling the chargeback ratio by implementing various fraud checks at different levels.5 Reconciliation of payments received from the payment gateways/banks.6 Data Analysis on various Options of Online… Show more 1 Analysis of Payment Gateway Performance.2 Understand the requirement Vendors & customers and coordinate with development team to develop required integration.3 Scrutinizing and processing the online transactions by implementing various fraud checks at different levels.4 Controlling the chargeback ratio by implementing various fraud checks at different levels.5 Reconciliation of payments received from the payment gateways/banks.6 Data Analysis on various Options of Online Shopping Operation.7 Continuous improvement of backend processes to improve operational efficiency and reduce manual intervention.8 Co-coordinating with Banks and Vendors for immediate action.9 Presenting WTD , MTD & YTD report to the management.10 Integration with Payments providers in coordination with development team.11 Co-coordinating with banks & other service providers for Cards, internet banking payments.12 Introduce new payment modes for customer convenience.13 Analyzing data and providing information that helps in overall growth of the organization.15 Handling logistics operations for implementing the procedure for hassle free functions.16 Coordinating with cost effective transporters for seamless & timely pickup and delivery of orders17 Analyzing the data and providing the information that helps in overall growth of the organization18 Steering continuous interaction with the customers to make sure that area of concern can be worked upon for improved service levels.19 Interact with banks and customers to validate information and to confirm or cancel authorizations.20 Determine existing fraud trends by analyzing accounts and transaction patterns.21 Maintain fraud analysis to improve efficiency and effectiveness of organization.22 Resolve merchant queries and provide training about card acceptance procedure to reduce potential fraud and revenue losses. Show less
