Prashant Pandya Email & Phone Number

New Delhi Area, India

New Delhi Area, India

New Delhi Area, India

New Delhi Area, India

Popularly known as the “Queen of Hills”, Mussoorie is a charming hill station, 34 kms from Dehradun, situated at an altitude of 2500 meters above sea level in the beautiful Garhwal Hills. Mussoorie is one of the most frequently visited hill stations in India. It provides excellent respite to people who want relief from the hot sultry conditions of the plains, especially since it is close enough to the capital to make just a weekend trip.Mussoorie overlooks the sprawling Doon valley and the city of Dehradun, the gateway to the entire Garhwal. It has a rich history. Chanced upon by a British army officer Captain Young in 1827, this tiny wooded inhabitation fast turned into a Victorian resort, with its central Mall, a library and an Anglican Church. The town’s immense natural beauty and pleasant climate makes it a perfect destination for a peaceful holiday with friends and family.Nestled in this hill getaway of majestic glory, we have our Fortune Resort Grace perched cozily on a pine covered hill slope with an enchanting view of the valley. The resort is located at the Library End of the Mall Road, yet it retains the charm of a quiet country resort. This is a place for leisure, recreation, family and corporate bonding, and a select venue for conferences.

Corbett

“Clarks Inn Corbett Resort" , the most comfortable 4 Star Resort in Corbett. It is situated on the fringe of the award winning Corbett National Park Uttarakhand.Its an ideal destination for the corporate world, individual travelers, as the overall concept of the resort is an attempt to activate one`s senses while being in the untouched natural environment. You can expect at ‘Clarks Inn Corbett Resort ’ to spend your time in a Paradise without any tensions following you, away from the maddening crowd of the fast living city life.

New Delhi Area, India

Manuallaya Resorts –the resort spa in Himalayas, is the stand alone Five Star Property in picturesque valley of Manali, covered with Snow, lush green surroundings spread up in 7 acres of Land, 3 Heli-Pads within the Hotel Premises, Library Bar- Ist Theme base Bar in India , Indoor Swimming Pool with 57 rooms etc tempts you to enjoy the beauty of Manali with full Luxury & Comfort .Accomplishments :-• Head of the Sales & Marketing Department.• Coordinates the sales forecasting, planning & budgeting processes with liaison of other operational departments.• Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies.• The process of implementation of SOP & Training.• Sales Planning & projections in congestion with the current market trends.

New Delhi Area, India

Sansha is a wellness brand that started its journey more than 15 years ago and today has spread its roots in every segment in the wellness and hospitality sector, starting from spas, beauty products to offering consultation in the hospitality and wellness sector. In India, Sansha has its network of 25 Spa outlets with leading Hotels of India such as Jaypee Agra, Japyee Mussoorie, Radisson Shimla, Country Inn & Suites Katra etc. Acomplishments :-• Converted some slow business Spa outlets into profitability. This was achieved by efficiency & optimum use of resources (higher occupancy, higher footfall etc) apart from implementing some new ideas. • Excellent leader with exposure in conceptualizing measures to optimize the resource & capacity utilization.• Skilled as internal consultant in analyzing existing operations and implementing the strategies & processes to improve productivity & efficiency. • Expert in facilitating change in a work force to support organizational operating, financial & quality objectives.• Ensuring maximum GOP & ROI through eye for details on maximum utilization of resources available. • Strategy Plan, Profit Centre Spa Operations, Training & Development, Budgeting, Marketing & Guest Relationship Mgt.• Develop Spa Packages in liaisons with the Hotel sales team.• Cost Control & Reductions.• Motivating entire team with HR activities & meetings at different Outlet locations.• All efforts to make a highly productive team.

Faridabad Area, India

Atrium – unit of Claridges , Faridabad is a beautiful hotel with 105 rooms ideally located against the serene and historic backdrop of Tughlaquabad Fort and Surajkund Lake and just a few minutes drive from the commercial centre of South Delhi, The Atrium is just perfect for both business and leisure travelers. The hotel is situated most conveniently between the bustling cities of Delhi and Faridabad.Accomplishments • Principally been located in the lobby to solve all guest problems. • Well conversant with hotel rules & regulations to be able to be effective in dealing with all guest grievances.• Also provide good services at Front Office, to the Guest to satisfy him/her , during their stay.• Monitor & maintain smooth Front office operations. • Solve out discrete issues of the guest in utter urgency; regularly take the feed back from the Guest.• Regularly check ups the Reservations for Guaranteed / Corporate Bookings.• Make the Duty Rotas of the Staff.

Lucknow Area, India

Gemini Continental , Lucknow is at the heart of the business commercial area, Hazratganj, and yet away from the hustle-bustle of the city. Its hospitality has been refined to a fine art. In their quest to provide customer satisfaction, the hotel has upgraded its services and facilities and at the same time collects feedback from their myriad guests through in-depth questionnaires, striving to be modern and contemporary, yet always sensitive to guests' needs, to make them feel at home. Accomplishments • Had been overall responsible for the operations of Front Office Department.• Closely project & achieve the Budgeted Occupancy, Room revenues & annual rates.• Accuracy of Departments Cashiering & reconciliation of group accounts & packages.• Implementation of strong reservation control system.• Control of Departmental Expenses & Check onto proper Staffing.• Strategy Plan, Profit Centre Operations, Training & Development, Budgeting, Marketing & Guest Relationship Mgt.• Implementation of Daily Statistics Report for the purpose of yield management.

New Delhi Area, India

Radisson Blu , New Delhi is the closest Five star hotel to the airport, Located in NCR, close to Gurgaon. Guests enjoy spacious rooms and suites with complimentary Internet access, as well as on-site dining at The Great Kabab Factory and NYC. Accomplishments • Greeted, registered, and assigned rooms to the guests.• Issued room key to guest.• Responsible for proper key control and other security measures.• Answered telephone in absence of telephone operator.• Transmitted and received telephone messages and set up guests’ wake-up calls.• Answered inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.• Took the Guest Check In & Check outs process• Checks out guests and inquires about their stay.• Provided and ensured high-quality guest relations. Received and resolved guest complaints in a manner consistent with company policy. Made Manager on Duty aware of any guest complaints.

Bachelor'S Degree In Hotel Management, Hotel Management

Ranked 3rd amongst the entire Bangalore University for IIIrd year Hotel management project in onto the topic,"OPERATIONAL ASPECTS.

Intermediate