Chief Business Officer
CurrentBusiness Manager with 24 years of industry experienced of building business and managing end to end operations. Responsible for cost optimization, staffing plan and ensuring smooth running of all functions for enterprise clients. Operations head responsible for successful delivery of support , projects and infrastructure services by monitoring project management, product management, Quality assurance / Quality control, business analysis and Infrastructure support functions for enterprise clients. Managing Professional Services team which is responsible for operation of Infrastructure DBA services, ERP- Oracle e-Business Suite, SAP , Middleware , Operating System, Siebel CRM and Hyperion.Oracle Gold Partner for oracle database , e Business Suite - Financial services and 3 times CIO choice award for database solution support servicesRole and Responsibilities :1. Managing business development and end to end operations for enterprise clients2. Head operation enterprise clients managing 24*7 support services for Infrastructure management, BFSI business critical applications 2. Business process operation and quality imporvement for business critical application and infrastructure management 3. Define technology roadmap and business proces automation for Enterprsie clients.4. Technology expertise on Oracle, microsoft infrastructure, BI, e Business implementation, Midleware, Fusion and SAP 6. Manging support services for more than 150 customers and team size of 600 consultants across all the technology services for onsite / remote delivery model
