- Deliver double digit YoY growth, managing a multi-million, multi-territory digital marketing account portfolio in EMEA- Lead the onshore and offshore services of multinational retail, travel, MRO and telco industry brands, to exceed their top line and bottom line KPIs- Strategic account planning, executive relationship development, and cross-domain business transformation consultancy experience with client partners - Manage program delivery onshore for end-to-end digital engagements: RPA, AI analytics, master data, CRO, digital operations, campaign, and creative management - Product development and go to market strategy remit for the group's ML toolsets- Formulate and execute the firm’s commercial analytics strategy, creating solutions in collaboration with client partners for the EMEA practice - Field-based with client stakeholders 75% in various locations throughout the UK, Spain, Belgium, Switzerland, Germany, Denmark, France, Netherlands, UAE and India- Define SLAs and clear action plans, managed with service delivery teams, to effectively monitor performance against ROI metrics set

- Responsible jointly for all UK business development in the retail sector, developing and delivering marketing automation, CRM and website optimisation solutions- Managed the full sales process, from lead generation through to on-site meetings, demonstrations, RFP, proposal, and contract negotiations; at C-level and directors of marketing, e-commerce, digital, CRM, web and IT- Attended trade shows, support marketing events, and provide input on new marketing collateral

- Identified new revenue streams across multiple business units, responded to tenders and RFPs, devised a new business sales strategy for the London B2B market, and educated prospective clients about Kaplan’s professional training services portfolio- Sold to finance, training, HR and L&D directors to generate 5 sole supplier contracts by May.- Liaised with product managers, account management, customer services and marketing nationally to promote the full suite of products- Managed two business development managers, responsible for an annual seven figure team target

- Negotiated new business SaaS and information solutions contracts at C-Level- Cultivated relationships with clients such as Land Rover, Tata, Oracle, Thomas Cook, and Kuoni - Recruited, trained, and managed a team of 3 sales executives from the ground up in India- Tested the market locally and presented findings to management- Delivered 100 - 120% of team target, leading to the Indian subsidiary becoming a cash-flow positive business unit managing the P&L- Organised launch of local office and developed the sales and marketing plan

- Won, managed and substantially grew pan-African corporate accounts across sectors: financial & banking, government, mining, energy, high tech, media, telecom, automotive, retail, and travel- Identified and closed opportunities from executive through to C-Level in the following emerging markets: South Africa, Namibia, Botswana, Mozambique, Kenya, Tanzania, Nigeria, Ghana and Egypt- Carried out marketing and HR functions for new South African, Ghana and Dubai offices: e.g. attended trade shows, placed recruitment advertisements, planned events, coordinated sales efforts with regional MDs, interviewed and trained potential new staff- Conducted market research throughout Africa and GCC, planned business strategies, and presented recommendations to group directors- Ranked 1st in 2008 total target revenue from 30 regional staff, and 5th in new business sales from 600 globally - Delivered in 12 months 150% annual target, whilst also managing teams of 3 in South Africa and Ghana

- Exceeded monthly new business revenue targets consistently, leading to promotion based on merit to Sales Manager after 15 months- Grew new business across sectors: financial & banking, insurance, FMCG, energy, technology, retail and not-for-profit - Recruited, trained and lead a team of 3 sales executives to achieve monthly targets- Developed team members for international management opportunities in new European markets

- Contacted marketing, brand, media, PR, communications and research executives initially by phone to sell web-based research and analysis tools- Won and developed major international accounts such as Unilever, Halifax Bank of Scotland, Hitachi, Western Union, Linde and European Climate Exchange- Increased accounts Europe-wide by 200%- Exceeded individual monthly targets consistently by 150%- Promoted based on merit to Sales Manager after 15 months in April 2007

- Compiled syllabi and course materials based on needs analysis- Conducted language and business skills workshops with senior executives- Managed relationships with energy clients including RWE, Eon and Siemens