Prashant Patil Email & Phone Number

Designation - Business AnalystExperience - 2 Years and 2 months.I have worked in this role for 2 years and 2 months.Below are the roles and responsibilities that i have performed in this role.1.Product Management2.Product Delivery3.Project Management4. Worked in the implemenation of the product and requirement gathering with the client via email communication and working sessions.5.Preparation of the LOEs and Billing management of the client.6.Worked in the implementation of the project and product support department as well.Hands on the Service Desk tool.7.Worked on the documentation part of the client related to the Change Request, Service Request, Incident request.8.Worked on the devops – involved in the sprint planning, Update the user stories, Tasks and raise a bug and update the necessary information.9.Connect with developer for the bugs and communicate the requirements from the client for the smooth delivery of the product.10.Worked on the MOMs after client calls.11.Worked on the demo with the client when there is enhnacemnts on the environment and communuicate with the client about the features.Designation - Sales and CRM ExecutiveExperience - 6 monthsRoles and responsibilities performed -1. Sales2. Client handling.3. Demo with the client.4. Deal close and billing.5. CRM tool management.

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  Savitribai Phule Pune University (Sppu)

  70.40%