Prashant Preman Email & Phone Number

Doha, Qatar

> Serving as liaisons between a company and its clients, ensuring excellent customer service and client satisfaction.> Effectively managing process performance and maintaining SLA goals consistently. Helping team members manage their career aspirations by understanding their unique needs, providing coaching and insights to help team members improve their.

Qatar

> Co-responsible for the up keep of the store in terms of display, stock and general up keep, opening and closing procedures. Responsible for one's cash-float and takings and support End-of-Day reconciliation and administration procedures. > Handled occasional cash deposits assigned by the supervisor. Resolving clients issues efficiently and effectively..

> Supervised other client services representatives. Directed and controlled the processing and fulfillment of orders, fielding client inquiries, and resolving client complaints. > Streamlined business operations, provide product training to customers, discussed technical aspects about a product, and oversee marketing campaigns. Met with personal/customer.

Cochin Area, India

> Retained customers by saving them with our software which helped them to see automated credit report with the required need by each and every customers needs. > Established and monitored new/existing credit lines for customers by performing financial statement analysis and by analyzing Dunn & Bradstreet reports.> Helped to minimize losses to company by.

Trichur Area, India

> Provided regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.> Developed open and effective channels of communication with each client that can be employed by other departments as well.> Coordinated internal projects and determine the best utilization of resources to increase customer.