Prashant Ranchhod Email & Phone Number

Wellington, Wellington Region, New Zealand

Leading cross-functional teams to enhance the core product areas of payments onboarding, invoicing usability, API capabilities, and US sales tax compliance.Currently leading an initiative, driving efforts of payments product teams to increase adoption and utilization of payment services to help customers get paid faster.Spearheaded the Chief Product Officer (CPO) working leadership group for 3 months, assessing US Product-Market Fit (PMF) to inform and shape the 3-year US small… Show more Leading cross-functional teams to enhance the core product areas of payments onboarding, invoicing usability, API capabilities, and US sales tax compliance.Currently leading an initiative, driving efforts of payments product teams to increase adoption and utilization of payment services to help customers get paid faster.Spearheaded the Chief Product Officer (CPO) working leadership group for 3 months, assessing US Product-Market Fit (PMF) to inform and shape the 3-year US small business strategy for Xero.Collaborated on strategic planning and execution for the transition of customers to the new invoicing platform, ensuring seamless integration and improved user experience. Show less

Wellington, Wellington Region, New Zealand

EP is the leading EdTech in Australia and New Zealand. They offer an online learning platform used by millions for their teaching, learning and revision. Reporting into the CPO, I was responsible for B2C Growth & Onboarding, Integrations, and Administration product teams. I enjoyed this hands-on leadership role where I got to influence product-led growth and rally teams around a strategy.Specific product achievements - new identity access management solution, automating… Show more EP is the leading EdTech in Australia and New Zealand. They offer an online learning platform used by millions for their teaching, learning and revision. Reporting into the CPO, I was responsible for B2C Growth & Onboarding, Integrations, and Administration product teams. I enjoyed this hands-on leadership role where I got to influence product-led growth and rally teams around a strategy.Specific product achievements - new identity access management solution, automating enrolment for schools, subscription & payments platform, and B2C onboarding flows. Show less

Wellington, New Zealand

Part of the Design & Experience leadership team focused on adoption of digital channels. Led internal and external teams on shared vision, strategy, design and delivery of several digital products and content. Implemented product, design, and agile practices within channels. Established discovery practices to inform product design and delivery. Partnered with Brand and Marketing on executing strategy and alignment. Part of Future Ways of Working team representing product teams needs into the… Show more Part of the Design & Experience leadership team focused on adoption of digital channels. Led internal and external teams on shared vision, strategy, design and delivery of several digital products and content. Implemented product, design, and agile practices within channels. Established discovery practices to inform product design and delivery. Partnered with Brand and Marketing on executing strategy and alignment. Part of Future Ways of Working team representing product teams needs into the design of the future workplace. Provided creative direction for spatial design, digital products, and content. Show less

Wellington

Designed and implemented bank-wide mobile device management and messaging solution. Created and implemented a governance framework for managing outsourced providers and partnering on innovation. Established vision, product strategy, investment, and roadmap for the mobile banker sales tool. Winner of banks Kaizen Cup award for new mobile service and Chevron award under the customer category.

Wellington, New Zealand

Led Smart Postie & Bring Your Own Mobile projects. Co-created vendor negotiation strategy framework.

London, United Kingdom

Formally BBC Broadcast division, Red Bee Media deliver all content for over 60 channels to British television and other media platforms. Established supplier management framework and budget improving performance management, financial management, and reporting. Led vendor procurement for the provision of new Channel 4 contract and delivering costs 30% below budget. Reduced total technology third party cost base by 20% in 18 months.

London, England, United Kingdom

Project managed the successful separation of technology and outsourced services to enable the separation from the BBC. Led business teams through separation and establishing own service delivery requirements.

London, United Kingdom

Established Service Delivery Management within the organisation including external contract, governance framework, processes, reporting, and customer satisfaction measures. Played integral role in winning major bids representing on the service function and negotiating contracts. Project managed new customer contracts into support. Implemented Continuous Service Improvement Plans across customers resulting in improved performance

Managing telecommunications services into the Department of Corrections, Inland Revenue, and Ministry Foreign Affairs and Trade.

Corporate Finance, Corporate Finance

Corporate Finance – Massey University 2003.

Nzim Certificate, Negotiations Management 2002; Account Management 2002; Process Management 2002

Negotiations Management Account Management Process Management

Bahons, Industrial Organisational Psychology

Post Graduate Honors

Ba, Management, Psychology

Bachelor of Arts