Team Lead
Current
Sep 2023 - Present
AeroLeads people directory · profile
Prashant S. Email & Phone Number
Team Lead at Infosys BPM
at
Infosys BPM
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Team Lead at Infosys BPM
Location
South Delhi, Delhi, India
Company size
Who is Prashant S.? Overview
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Quick answer
Prashant S. is listed as Team Lead at Infosys BPM at Infosys BPM, a with 21662 employees, based in South Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Prashant S..
Prashant S. previously worked as Team Lead at Infosys Bpm and Solutions Engineer at Telus International. Prashant S. holds Master Of Business Administration - Mba, Finance And Marketing from Chhattisgarh Swami Vivekanand Technical University, Bhilai.
Company email context
Email format at Infosys BPM
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Infosys BPM
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Profile bio
About Prashant S.
Customer service focused with 7+year’s career experience in help desk environments. Highly adept in systems analysis diagnostics and troubleshooting and conflict resolution. Exhibits excellent organizational and problem-solving skills, works well in team environments and displays strong work ethic.
Listed skills include Leadership, Sap Business Objects Team Management, Microsoft Office, Analytical And Diagnostic Skills, and 5 others.
Current workplace
Prashant S.'s current company
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Infosys Bpm
6 roles
Prashant S. work experience
A career timeline built from the work history available for this profile.
Solutions Engineer
Oct 2020 - Sep 2023
Mac Engineer
Dec 2018 - Oct 2020
Team Lead
Premium Pc Solutions
• Develop a strategy the team will use to reach its goal• Provide any training that team members need• Listen to team members' feedback• Manage the flow of day-to-day operations• Create Report to update the company on the team's progress• Distribute reports to the appropriate personnel• Recruit the people and perform various recruitment steps.• Providing Level 1 support to customers. • Support to internal end users regarding Business Objects issues and latest updates.• Providing supported platform information. • Updating end users and business users with latest supported platform for SAP Business Objects
Jan 2017 - Sep 2018
Team Supervisor
Premium Pc Solutions
• Manage, monitor and maintain the knowledge database and CRM functionality to include; tracking tickets issued, outstanding, completion time etc.• Manage the travel schedule of technical support specialists• Manage, follow-up and maintain all service contracts/agreements and warranties• Train the new employees.• Perform other duties assigned by management• Perform troubleshooting techniques over the phone or via web messenger to identify and resolve issues.• SAP Business Objects technical support associate (Level)• Worked with WEBI, DASHBOARDS for creating complicated reports including sub-reports, graphical reports formula based reports.
Jan 2016 - Jan 2017
Customer Service Executive
Premium Pc Solutions
• Answered phone and assisted customers with initial inquiries.• Provided support for remote users using Remote Desktop Connection, LMI console.• Keep customers informed of progress during issue lifecycle and make follow-up calls or communications in a timely manner.• Performed basic data entry for online customer database• Established trusting relationship with customers.• Refer unresolved customer grievances or special requests to designated departments for further investigation.• Assist team members and provide support and solutions to customer queries to meet company objectives.• Maintain updated knowledge of company products and services to better provide customer support and service solutions
Jun 2015 - Dec 2015
Team & coworkers
Colleagues at Infosys BPM
Other employees you can reach at infosysbpm.com. View company contacts for 21662 employees →
VG
Vivek Gurav
Colleague at Infosys BpmPune, Maharashtra, India
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TB
Tejaswini B
Colleague at Infosys BpmPune, Maharashtra, India
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NG
Nanjireddy Gari Bhanuchandra Reddy
Colleague at Infosys BpmBengaluru, Karnataka, India
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MB
Mubeen B
Colleague at Infosys BpmBengaluru, Karnataka, India
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NR
Nandini R
Colleague at Infosys BpmBengaluru, Karnataka, India
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SG
Sainath Garudkar
Colleague at Infosys BpmPune, Maharashtra, India
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DK
Deepali Kulkarni
Colleague at Infosys BpmIndia
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NK
Naveen Kumar Reddy Bopana
Colleague at Infosys BpmAndhra Pradesh, India
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PK
Pooja Kodihalli
Colleague at Infosys BpmBengaluru, Karnataka, India
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KK
Kamal Kishore Sharma
Colleague at Infosys BpmDelhi, India
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Vivek Gurav
Colleague at Infosys BpmPune, Maharashtra, India
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TB
Tejaswini B
Colleague at Infosys BpmPune, Maharashtra, India
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NG
Nanjireddy Gari Bhanuchandra Reddy
Colleague at Infosys BpmBengaluru, Karnataka, India
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MB
Mubeen B
Colleague at Infosys BpmBengaluru, Karnataka, India
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NR
Nandini R
Colleague at Infosys BpmBengaluru, Karnataka, India
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SG
Sainath Garudkar
Colleague at Infosys BpmPune, Maharashtra, India
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DK
Deepali Kulkarni
Colleague at Infosys BpmIndia
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NK
Naveen Kumar Reddy Bopana
Colleague at Infosys BpmAndhra Pradesh, India
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PK
Pooja Kodihalli
Colleague at Infosys BpmBengaluru, Karnataka, India
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KK
Kamal Kishore Sharma
Colleague at Infosys BpmDelhi, India
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3 education records
Prashant S. education
Master Of Business Administration - Mba, Finance And Marketing
Chhattisgarh Swami Vivekanand Technical University, Bhilai
Bachelor Of Commerce - Bcom, Accounting And Finance
High School, Commerce/Multimedia And Web Technologies
Delhi Public School
FAQ
Frequently asked questions about Prashant S.
Quick answers generated from the profile data available on this page.
What company does Prashant S. work for?
Prashant S. works for Infosys BPM.
What is Prashant S.'s role at Infosys BPM?
Prashant S. is listed as Team Lead at Infosys BPM at Infosys BPM.
Where is Prashant S. based?
Prashant S. is based in South Delhi, Delhi, India while working with Infosys BPM.
What companies has Prashant S. worked for?
Prashant S. has worked for Infosys Bpm, Telus International, Tlc, and Premium Pc Solutions.
Who are Prashant S.'s colleagues at Infosys BPM?
Prashant S.'s colleagues at Infosys BPM include Vivek Gurav, Tejaswini B, Nanjireddy Gari Bhanuchandra Reddy, Mubeen B, and Nandini R.
How can I contact Prashant S.?
You can use AeroLeads to view verified contact signals for Prashant S. at Infosys BPM, including work email, phone, and LinkedIn data when available.
What schools did Prashant S. attend?
Prashant S. holds Master Of Business Administration - Mba, Finance And Marketing from Chhattisgarh Swami Vivekanand Technical University, Bhilai.
What skills is Prashant S. known for?
Prashant S. is listed with skills including Leadership, Sap Business Objects Team Management, Microsoft Office, Analytical And Diagnostic Skills, Excellent Communicator, Customer Service Oriented, Customer Service, and Pc And Ms Office Proficient.
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