Prashant Saha Email & Phone Number
Who is Prashant Saha? Overview
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Prashant Saha is listed as LEADER - Product Support & Implementation (SAAS) at Cadence Design Systems, a company with 10 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Prashant Saha.
Prashant Saha previously worked as Senior Manager - AE at Cadence Design Systems and Lead - Technical Operations at Google. Prashant Saha holds Diploma In Information Systems Management from Aptech Computer Education.
Email format at Cadence Design Systems
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About Prashant Saha
An accomplished professional with client focus, vision and leadership insights to strategically plan, direct and control organizational operations to capitalize on emerging global business opportunities. Expertise in providing breakthrough leadership to achieve corporate strategies, build coalition for business growth and implement & manage change to drive organizational performance. Over 15 years of successful career in People Management, Operations Management, Employee Engagement, Conflict Management, Service Delivery, P&L Operations, Client Relationship Management in IT Services & BPO Industry with various domains.
Listed skills include Leadership, Management, Process Improvement, Customer Service, and 2 others.
Prashant Saha's current company
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Prashant Saha work experience
A career timeline built from the work history available for this profile.
Lead - Technical Operations
Lead - Product Support & Implementation (Saas)
- (ACQUIRED Healthcare Business of Thomson Reuters & Truven Health Analytics)
- Integral part of Product Support Management offering comprehensive input & support across borders to accomplish business targets
- Integrate different units, building cost-effective shared service model to ensure offshore business growth & accomplish organizational objectives in low cost
- Hire, train, cross train & Lead resources to maximize utilization
- Drive Critical metrics like Employee… Show more (ACQUIRED Healthcare Business of Thomson Reuters & Truven Health Analytics)
- Drive Critical metrics like Employee retention, service levels, TAT, FCR, Quality etc
Manager - Product Support (Saas) & It Helpdesk
Acquired Healthcare Business of Thomson Reuters
Deputy Manager - Product Support & It Helpdesk
Team Lead - Verizon Billing/Tech Support
- Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate/NPS.
- Assist in developing and implementing training programs to improve the quality and productivity of the team
- Drive process improvements to enhance the operational efficiency of the team
- Development, analysis and improvement of new strategies and procedures. The TL will have the ability to develop, plan, and implement short- and… Show more
- Development, analysis and improvement of new strategies and procedures. The TL will have the ability to develop, plan, and implement short- and long-term goals
- Independently build relationship with Cross functional teams to enable skill/ team performance and improve customer experience.
Team Lead - Ahrs (British Telecom)
- Managing a team of 30 Team Members for one of the projects in Accenture Human Resource Services.
- Team providing HR Services to Onshore Employees all over the globe via Contact Centre (Inbound / Outbound Calls & Emails).
- Regular Interaction with onshore Business Partners for weekly and monthly reviews.
- Part of the Pilot Batch for one of the AHRS projects.
- Strong focus on internal SLAs (Service Level & Aging)
- Conduct weekly Coaching & Feedback sessions for executives.… Show more
Team Leader - Operations
- Manage a team of 18 associates and effectively drive and manage performance to achieve the desired business goals
- Acquiring a broad understanding of the processes assigned, being able to monitor queues and allocate work
- Handling escalations and resolving process related queries
- Preparing, analyzing and interpreting relevant MI
- Ensuring compliance with the audit requirements by performing audit checks as required by process, in line with business process… Show more
- Ensuring compliance with the audit requirements by performing audit checks as required by process, in line with business process requirements
Dialer Operations - Specialist
Colleagues at Cadence Design Systems
Other employees you can reach at cadence.se. View company contacts for 10 employees →
Venkata Siva Tanari
Colleague at Cadence Design Systems
Andhra Pradesh, India, India
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YY
Yu Yang
Colleague at Cadence Design Systems
San Jose, California, United States, United States
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LR
Lilach Rapaport
Colleague at Cadence Design Systems
Netanya, Center District, Israel, Israel
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SB
Suresh Babu Munuswamy
Colleague at Cadence Design Systems
Austin, Texas, United States, United States
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AG
Ana Gonçalves
Colleague at Cadence Design Systems
Belo Horizonte, Minas Gerais, Brazil, Brazil
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HJ
Harshit Jaiswal
Colleague at Cadence Design Systems
Bengaluru, Karnataka, India, India
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DM
Dale Meehl
Colleague at Cadence Design Systems
Melbourne, Florida, United States, United States
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BS
Babu Sankapal
Colleague at Cadence Design Systems
Bengaluru, Karnataka, India, India
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MM
Michael Merlis
Colleague at Cadence Design Systems
Israel, Israel
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RO
Rolando Osorio
Colleague at Cadence Design Systems
Austin, Texas, United States, United States
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Prashant Saha education
Diploma In Information Systems Management
Education record
Frequently asked questions about Prashant Saha
Quick answers generated from the profile data available on this page.
What company does Prashant Saha work for?
Prashant Saha works for Cadence Design Systems.
What is Prashant Saha's role at Cadence Design Systems?
Prashant Saha is listed as LEADER - Product Support & Implementation (SAAS) at Cadence Design Systems.
Where is Prashant Saha based?
Prashant Saha is based in Hyderabad, Telangana, India while working with Cadence Design Systems.
What companies has Prashant Saha worked for?
Prashant Saha has worked for Cadence Design Systems, Google, Ibm Watson, Truven Health Analytics, and Thomson Reuters.
Who are Prashant Saha's colleagues at Cadence Design Systems?
Prashant Saha's colleagues at Cadence Design Systems include Venkata Siva Tanari, Yu Yang, Lilach Rapaport, Suresh Babu Munuswamy, and Ana Gonçalves.
How can I contact Prashant Saha?
You can use AeroLeads to view verified contact signals for Prashant Saha at Cadence Design Systems, including work email, phone, and LinkedIn data when available.
What schools did Prashant Saha attend?
Prashant Saha holds Diploma In Information Systems Management from Aptech Computer Education.
What skills is Prashant Saha known for?
Prashant Saha is listed with skills including Leadership, Management, Process Improvement, Customer Service, Technical Support, and Product Support.
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