Prashant Saini Email & Phone Number

A competent professional with 13 years of experience in Business Intelligence, Equity Trade Desk Support with a reputed organization in Financial Services and IT industry.TECHNICAL SKILLSTechnologies: COBOL, JCL, VSAM, CICS, JAVA , Python, Splunk. PHPDatabase: DB2,SQLTools Used: TWS, File Aid, TOM, Connect Direct, Fault Analyzer, Autosys, Infox, Splunk, Service Now, Team City, Ondemand 32, IBM Data Studio, Putty, Sockeye, Autosys, WinSCP, Endeavor, Domain : Investment BankingLog Analysis - Splunk, Appdynamics.Roles and responsibilities:• Handling Incident management process for application outages and critical issues.• Root cause analysis and problem management to fix recurring issues for the applications.• Automating daily tasks to reduce manual effort.• Monitoring production batch and ensuring that SLA is not impacted.• Providing fix for any job abend.• Handling complex user requests for any data required from production environment and educating team on the same.• Interacting with development teams for bug fixes, code migration etc.• Collecting system and application performance stats on daily/weekly basis and identifying the areas of improvement• SLA management to reduce SLA breach risks and hence, providing better outsourcing management to customer.• Interfacing with client to manage different project metrics.• Attending meetings with development and business teams to understand new functionalities being implemented.• Handling production releases and coordinating with different infrastructure teams for successful production deployments.• Client communication, team mentoring and putting forward achievements.

Listed skills include Java, Core Java, Jsp, Servlets, and 11 others.

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  Bharat Institute Of Technology Meerut

  Computer Science