Prashant Sawant Email & Phone Number

Mumbai, MH, IN

United States

• Follow company policies and procedures provided by shore side Fleet IT, Ships management and the Company.
• Document hand-over reports to in-coming IT Officer’s
• Set-up, set-down, and troubleshoot of embarkation check-in workstations and equipment.
• Communicates improvement strategies with shipboard and shore side management.
• Management of on-board IT inventory by: Reporting monthly asset counts tracking of inventory of that is received to its destination, replacement of damaged IT equipment Maintaining sufficient spare inventory and parts.
• Support for all systems below: Network infrastructure, VMware, virtual infrastructure, Backup Systems, Satellite infrastructure, CCTV Systems, TV Systems, Servers, Computers, Printers and Scanners, Internet Café.

Paraguay

• Prepare IT Ballpark and roadmap for client project.
• Help Client to implement IT infrastructure.
• Monitored and maintained applications to track security vulnerabilities for client
• Generated detailed reports to highlight product performance and usage metrics.
• Debugged and resolved technical issues related to servers, compute and network devices to minimize disruptions.
• Analysed user feedback to gather input and identify areas required for improvement.

Asunción, Paraguay

• Connected all computers using Global Protect VPN software under Workgroup and later configured to Domain once Firewall and network switches ready as per company requirements.
• Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
• Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
• Responsible for create new user under Domain, assign access, create their email and mailbox on Azure Server and Microsoft 365.
• With heavy turnover enable and disable the respective users and their mailboxes
• Creating Distribution list or Security group as per requirement

Paraguay

• Was responsible for set up and correcting the IT setup (Software and Hardware) and do system audit.
• Resolved the issue of backup internet line.
• Implemented load balance and link balance internet method to achieve 100% up time of internet.
• Implemented Whitelist to control usage of Internet with help of ISP.
• Worked with New Hotel software to resolve issues and implementing new process which will help the hotel operation.
• Changed IT infrastructure setup for data security.

India

• InfoScape is a technology solutions provider to the hospitality industry and is the group company of InfoScape Technologies LLC Dubai. The company provides niche hospitality products along with Hotel IT Consultancy &.
• I was responsible for installation, training and technical support for HotSOS software by m- tech and Spasoft software by Springer Miller (New Market).
• Provided technical support for various hotels in India and Middle East.
• I have done successfully installation, training and go-live for Ritz Carlton Bangalore-India and J.W. Marriott Aerocity, Delhi – India.
• I was also responsible for IT consultancy. Provided guidelines for Holiday Inn, Shirdi - India and CY Shillong – India for IT infrastructure planning.

Cruises Ship

• Implementation of IT infrastructure as per the company and ship requirements.
• Installed and maintained of Windows servers, Desktops, Printers and network switches.
• Opened the new ships / season for the company belong or charted ships.
• Coordinated with different vendors to ensure all standards and requirement are fulfilled.
• Prepared and implemented new standard for benefit of Ship operation and company.
• Coordinated with software vendors like Fidelio Cruise, Micros 9700, MMS for new requirements.

India

• Coordinated with project team and the operation departments to understand project requirementsand provided the best solution for it.
• Prepared of Operation Scope and Ballpark for new or existing Hotels and company offices.
• Worked with project team to ensure proper infrastructuredesigned and proper ITinstallation carried out for new hotel projects/ company offices.
• Coordinated with different vendors to ensure all standards and requirement are fulfilled.
• Prepared checklist and new standard documents as and when required.
• Worked with vendor on new solutions/ product for company benefit.

Cruise Ship

• Maintained Domain Server, UNIX server, Cruise software application servers and interfaces.
• Handled day-to-day activities like Backup, Troubleshooting of servers, desktop, printers, Internet connectivity, emails and LAN network.
• Troubleshot users and guest IT issues to provide the best solution.
• Handled application like Fidelio Cruises, Micros 8700, MMS, and Amos etc.
• Implemented remote port check-in system.

Mumbai, Maharashtra, India

• Done migration from Windows 2000 to Windows XP for all desktops and laptops.
• Implemented of new applications like Espresso (Guest Complaint tracking), Gumnut (Spa Software).
• Implemented Oracle base Payroll Software and helped the vendor to convert old FoxPro base Payroll software data.
• Upgraded 100 POP3 email accounts to exchange email account to match Marriott Email Policies and standards.
• Implemented of NAS server to resolve disk space problem of Novell server.
• Coordinated with Vendors for System Purchase & installation as per Marriott Standards

Mumbai, Maharashtra, India

• Setup of 2 Restaurants with Training and did problem solving of Finance Software.
• Planed IT Road map and taken approval on IT road map and creation of project report.
• Negotiated with IT vendor for hardware and software purchase.
• Designed IT network diagram considering future strategy.
• Trained IT staff on application software and industry requirement.

India

• Resolved the MMS data storage problem which was forcing system to halt every day.
• System setup of another Taj Hotels.
• Taken over of Regent Hotel to Taj systems by implementation of Taj software’s and data conversion.
• Written external programs to build application software, which was got corrupted in Taj President Hotel.
• Written programs in FoxPro and clipper like CID report, Profile purging report and TIV reporting as per the user requirement and for benefit of hotel.
• Maintained application software like Fidelio Front Office (PMS), Micros (POS), MMS, Payroll etc.

Mumbai, Maharashtra, India

• Designed and written a new Telephone Calculation Software to overcome Y2K problem and with addition reports like Extension summary, Dept summary reports and evaluation of rate changes.
• Designed and written a standalone Reservation System for Goa reservation.
• Designed and written Welfare Society Software to use for entry of loan amount, deduction of loan amount and linked with Payroll System.
• Written program for Clearance System to help Personal department for ex-employees.
• Modified Payroll System as well as Time office attendance system as per requirement, also Bonus Calculation, JV programs, Arrears Calculation etc.
• Maintained application software like Hotnet (Mainframe), Restaurant billing System (Mainframe), MMS, Payroll etc. Taken care of Network setup.

India

• Coordinated with Wartisila Diesel’s IT head and HOD’s to understand their requirements and accordingly modifying programs for Payroll and inventory software.
• Modified company software like Payroll, MMS, Finance for other clients.

India

• Maintained desktops, printers, LAN network of company clients on site.
• Assembled new computer as per client requirement.
• Preventive maintenance for client computers and peripherals.

Dip In Electronics, Electronices

Education record