IT Operations, LN ERP Administration, Microsoft O365 Administration, Application Development in .Net, IT Audit and IT SecurityInnovative IT professional with 14 plus Years of proven experience in planning, developing and maintaining high availability mission critical System Administration, IT Operations, Application Development.Well-versed with Administration of the Critical Application Development, End Users Support, Windows based Server Environment and Cloud Environments like ESDS, Azure.High-performing with proven professional diligence & caliber in System Administration, Troubleshooting, System Configuration & Technical Support Operations targeting optimal operational performance & client satisfactionAdept in analyzing information system needs, evaluating end‐user requirements, custom designing solutions & troubleshooting complex information systems and application managementExcellent Relationship Management skills, with the ability to conceive profitable and efficient solutions utilizing technologySound interpersonal skills highlighting an ability to explain complex technical issues in a non-technical manner.Established reputation for integrity, satisfaction and result managing complex projectExtensive knowledge of 24x7 implementations and management of information technology support operations to include help desk, Call-in support and work priority management, and the use of Remedy.