Experience of several roles spanning over 2 decades. Some of the key ones are:Customer Success Team: Currently heading the Customer Success team for the Oil & Gas vertical focussing on developing and promoting Oil & Gas solutions on Digital Operations & Maintenance. Have been instrumental in winning large deals, getting analyst recognitions and leading effective marketing campaigns. Lead the development of differentiated solutions and pitches, New Account Openings, and sales & Marketing collaterals for growth of the O&G vertical Downstream Practice: Headed the Oil & Gas downstream, built and mentored a team of downstream domain SMEs and Business Analysts, developed domain solutions and offerings, key industrial partnerships, supported sales in winning deals and deliveries in executing domain projects. Consulting: Led the consulting practice for Energy & Petrochemicals. Developed consulting offerings and frameworks. Won and led consulting assignments on Digital Maturity, Portfolio Transformation and Business Process ManagementDeliveries: Led multiple programs of varying team sizes up to 150 spanning across Upstream Applications, PMO Support for Downstream ERP implementation, Portfolio rationalization & Infra upgrade support for various O&G Clients

Was a consistent top performer for years in leading a team of 40+ technicians and junior officers spread across 3 shifts to meet refinery production targets and quality standards. Responsible for DCS panel operations, field supervision of refinery & offsite tank farms, process analysis, troubleshooting, handling emergencies, start-ups, shutdowns, turnarounds, commissioning, warehouse inventory and field maintenance