• Handling requirements across accounts• Managing team for Demand Partners in Staffing team• Engaging with Practice Heads on the active positions and ensure no Revenue loss• Providing 360-degree view to management in fulfilment process – inflow of requirements, Open positions, Proposals and Allocations and deciding on corrective actions, to achieve the fulfilment SLA• Getting heads up of ramp ups and ramp downs for the quarter, (fine tune every month) from each account manager… Show more • Handling requirements across accounts• Managing team for Demand Partners in Staffing team• Engaging with Practice Heads on the active positions and ensure no Revenue loss• Providing 360-degree view to management in fulfilment process – inflow of requirements, Open positions, Proposals and Allocations and deciding on corrective actions, to achieve the fulfilment SLA• Getting heads up of ramp ups and ramp downs for the quarter, (fine tune every month) from each account manager and planning for fulfilment• Tracking & maintaining plans for people at bench across various categories (ramp up, redeployment, BU release, training)• Minimizing bench and keeping a track of existing & expecting ramp down bench• Conduct various levels of meetings, prepare the MoM & the action plan and track them for closure• Working closely with the competency Team to cross train the resources based on the client requirements Show less

• Heading the RMG function in Xoriant• Handling the Resourcing / RMG team and maintain the proper flow of RMG function• Closely working with Recruitment Managers to plan the fulfilment for Org level needs• Implementing and Innovating new policies in company to get smooth functioning of Resource Management• Working closely with Recruitment and Delivery Heads to plan and hire Org level hires• Maintaining proper track of billable and non-billable resources to keep system… Show more • Heading the RMG function in Xoriant• Handling the Resourcing / RMG team and maintain the proper flow of RMG function• Closely working with Recruitment Managers to plan the fulfilment for Org level needs• Implementing and Innovating new policies in company to get smooth functioning of Resource Management• Working closely with Recruitment and Delivery Heads to plan and hire Org level hires• Maintaining proper track of billable and non-billable resources to keep system updated with correct utilization• Implemented to publish bench report and billable utilization report to Management• Implemented Fresher’s hiring to increase the productivity and utilization• Created a new RMS system which ran in parallel with Oracle system for smooth process• Daily activities for RMG also includes, Resource grooming, Resource planning, Bench management, and maintaining a healthy supply chain model aligning to the business needs• Working closely with Visa team to deploy visa ready resources at onsite• Taking HR interviews after L2 before the candidate is offered Show less

Company Profile: Synechron is a leading Information Technology solutions provider to a wide spectrum of industry verticals with domain focus in the Capital Markets, Insurance, Mortgage, Banking, and Internet Media/ Technology sectorsResponsibilities:Primary:• Responsible for the RMG function which includes Resource planning, bench management, and maintaining a healthy supply chain model aligning to the business needs• Forecasting, planning for resource allotment, rotation… Show more Company Profile: Synechron is a leading Information Technology solutions provider to a wide spectrum of industry verticals with domain focus in the Capital Markets, Insurance, Mortgage, Banking, and Internet Media/ Technology sectorsResponsibilities:Primary:• Responsible for the RMG function which includes Resource planning, bench management, and maintaining a healthy supply chain model aligning to the business needs• Forecasting, planning for resource allotment, rotation, ramp-down and ramp-up, re-skilling/ cross skilling• Participation in weekly/monthly/quarterly reviews with top line and second line management on resourcing and Operations front• Optimum Utilization through effective depopulation, project releases, and recruitment pipeline• Responsible for business operations which includes revenue reconciliation, gross margin check, and resource utilization• Tracking all the US requirements from offshore and working closely with onsite counterpart part for Resource fulfillment.Secondary:• Coordinating Recruitment Drives: Actively coordinated and participated in drives organized by the company• Scheduling Interviews: Proficient in scheduling client and internal interviews• Tracking Requirements: Awareness of tracking requirements, and maintaining data and preparing reportsOther important areas include:• Scheduling trainings• Allocating projects• Interacting with the bench resources• Responsible for bench to deployment of each resource• Following up for profile updates• Scheduling trainings• Taking Induction and completing joining formalities of New Joiners• Presenting induction for new joiners Show less

Company Profile: WNS Global Services is one of India's leading BPO companies that have, in just a few years, evolved from being a captive company operating in a single industry segment to a flourishing third-party provider servicing client across multiple industries and functions.Responsibilities: HR• Taking Exit Interviews of the resources• Completing full and final formalities of the employees.Responsibilities: Admin• Physical Security: During shift hours… Show more Company Profile: WNS Global Services is one of India's leading BPO companies that have, in just a few years, evolved from being a captive company operating in a single industry segment to a flourishing third-party provider servicing client across multiple industries and functions.Responsibilities: HR• Taking Exit Interviews of the resources• Completing full and final formalities of the employees.Responsibilities: Admin• Physical Security: During shift hours responsible for the security of WNS premises covering an area of 172064 sqft at WNS Magarpatta. Also, responsible for monitoring the security checks and guard’s deployment in the premises. Trained Fire Warden and part of the facilities team for all conducting all emergency evacuations.• Security of Information/ Material: Controlled visitors (including contractors, clients, customers, and candidates) inside the company premises for security of documents and record and inward/ outward movement of material of all types.• Administration: Controlled Housekeeping, Facilities Helpdesk, Commercial Desk, Travel Desk, food/ beverage, client visits, asset verification, and employee services.• Office Administration: Administered security/ communication in office, including preparation/ issue of security procedures and instructions/ documentation.• Closely liaised with Civic and Government bodies during evacuations/ crises, wherein effectively handled fire/ bomb threat evacuations in the company premises in close liaison with the BCM team, Government, and Civic Authorities. Show less

Responsibilities:• Spoke to policy holders with reference to repair and maintenance of their personal vehicles from approved/ non-approved repairer of Aviva.• Solved queries of policyholders.• Checked for finding out fraudulent claims.• Updated policy details such as excess no claims made on policy.