As a seasoned expert in the technology domain of the banking and insurance sector having 17 years of experience, I specialize in leading diverse cross-functional teams to deliver exceptional results on complex national and international tech projects. As the Vice President of Digital Transformation and Programme Management at Zopper, I have been instrumental in implementing a "Digital Insurance Platform" across the BFSI domain and shaping the company's strategic direction and growth.Throughout my employment experience, I have demonstrated a keen aptitude for conceptualizing and executing innovative strategies for business-critical programs. With a comprehensive understanding of the full software lifecycle, I excel in product and architecture design and work closely with cross-functional teams to drive successful implementations. My experience in leading CRM implementation and integration, mobile application development, e-commerce platform management, and artificial intelligence applications showcases my commitment to delivering innovative solutions that enhance customer experiences and streamline operations.My career highlights include driving digital transformation initiatives at PNB MetLife India Insurance, implementing CRMNEXT at Tata AIA Life Insurance, and leading IT Projects and Services at IndiaFirst Life Insurance. In these roles, I have introduced agile approaches, spearheaded the development of AI-powered mobile applications, and streamlined customer servicing.Adept at fostering strategic partnerships and driving technology development, I am committed to leveraging my expertise to enable businesses to thrive in the digital age. Let's connect and explore how we can collaborate for success.
