Prashant Shirole Email and Phone Number

• Patch and Application Deployment using SCCM• Event Log Monitoring using SCOM• MS Exchange Mailbox Management• Anti-Virus Management• AD, DHCP, DNS Management• Group Policy Management• Users, Group & OU Management• Troubleshooting Active Directory, DHCP, DNS and WINS • Troubleshooting FSMO Roles, NTDS Replication and Terminal Services• Troubleshooting Groups Policy, Group, User and IIS Administration.• Troubleshooting of Windows NT Backup & HP Data Protector Backup Technology Citrix server side & Client side support.• Administering File Servers, providing user permissions, Implementing shares, Disk Quotas.• Troubleshooting mail flow issues, performance of Exchange environment. • Managing and Deploying Web Sense (Internet Policy server)• Access and Deny Internet rights to user by means of creating or modifying the policy in Websense• Analysis Websense report & identified malicious system on network & inform end user engineer for scan the system with Antivirus• Managing and Deploying Antivirus server (Symantec - SEPM)

• Administration , maintenance and troubleshooting of Exchange 2000 / 2003 [ Enterprise & Standard Edition• Troubleshooting Exchange environment failures. • Recovering and troubleshooting recovery of Exchange Database/Mailbox/Mailboxes and messages from mailbox. • Preparing Exchange database backup strategies / Schedules depending on client’s hardware/software limitations. • Preventive measures / analysis of Hardware failures. • Analysis / Troubleshooting of Exchange and Windows critical alerts in Event logs. • Study clients Exchange/AD configuration and providing guidelines for maximum throughput from Exchange/AD environment. • Provided phone support for infrastructures w/ as many as hundreds of domain controllers.• Deployment and domain architecture, migrations from NT4 to 2000/2003/2003R2• Site Links, Trusts and Subnets, DNS, WINS, DHCP, NetBIOS• DCPROMO, Backup/Restore• DFS/FRS, AD & SYSVOL replication, LDAP, ADSI, FSMO, KCC• Group Policy, Profiles – Local, Mandatory, Roaming, Terminal Server• Security – Account Lockout, Authentication, Authorization, Kerberos, NTLM, Trusts• Administration , maintenance and troubleshooting of windows 2000 / 2003 servers

• Review of Server access log and security logs• Patch Management• Periodic backup execution of In-scope DC servers as per backup policy• Restoration of data, as required, following backup policy guidelines• Creating the backup policy and installation of the client • Prepare, indent and notify tech team for any additional requirement of media• Remote support for Branches • Checking virus def. file history of parent and client antivirus servers• Disk subsystem Management - Partitioning and Creating Server File System• Disk subsystem monitoring - Monitoring file system/disk space utilization on daily basis.• Antivirus Management

 Desktop & Laptop Hardware Support Windows Desktop OS Administration Installation/re-installation of operating system and layered products. Running Daily Checklist of servers  Availability Monitoring  Performance Monitoring Monitoring CPU & I/O utilization on daily basis.

 Desktop & Laptop Hardware Support Windows Desktop OS Administration Anti-Virus Troubleshooting Printer Management Vendor Coordination