Prashant Guatam Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto

Don Valley Business Park 150 Ferrand Drive

• Interacted with clients and stake holders to understand their business needs & objectives.• Elicit and document business requirements using various techniques such as interviews, document analysis, requirement workshops, and surveys. • Facilitate requirement gathering and JAD sessions with stakeholders/project working teams to capture requirements and user interface specifications • Perform Gap analysis on 'current state' and propose solutions for future state. • Implemented… Show more • Interacted with clients and stake holders to understand their business needs & objectives.• Elicit and document business requirements using various techniques such as interviews, document analysis, requirement workshops, and surveys. • Facilitate requirement gathering and JAD sessions with stakeholders/project working teams to capture requirements and user interface specifications • Perform Gap analysis on 'current state' and propose solutions for future state. • Implemented change request and prepared regular projects status update reports for project manager and other stakeholders • Performed continuous stakeholder analysis to identify impacted stakeholders and groups • Created Process flow diagrams using MS Visio to identify gaps, system integrations and interactions. • Documented Use Case Scenarios to show current and future interaction between users and systems. • Coordinate walk-through sessions and follow through for stakeholder sign-off on required project artefacts Show less

306 Town Centre Blvd #201, Markham, On L3R 0Y6

• Liaised between technology and business to ensure understanding of project goals and determine feasibility of solutions • Elicited and documented requirements using Interviews, Document Analysis, Business Process Descriptions, Use Cases, and Workflow Analysis• Documented Business Requirements, Use Cases, System-to-System, Business Rules, Data Elements and Flowcharts • Worked collaboratively with key clients and stakeholders to continuously enhance reporting and identify… Show more • Liaised between technology and business to ensure understanding of project goals and determine feasibility of solutions • Elicited and documented requirements using Interviews, Document Analysis, Business Process Descriptions, Use Cases, and Workflow Analysis• Documented Business Requirements, Use Cases, System-to-System, Business Rules, Data Elements and Flowcharts • Worked collaboratively with key clients and stakeholders to continuously enhance reporting and identify KPI’s• Translated client requirements into functional specifications using MS Visio and managed the design and execution of new projects or future enhancements • Interacted extensively with the Business Owners to understand the excellent client relationship with both business and the workings team through alignment of project goals• Creating target lists of customers through analyzing customer-based data and doing in-depth analysis to measure results• Worked with key stakeholders to analyze business problems or opportunities, determine root causes and evaluate solutions that deliver tangible business benefits Show less

India

Implemented projects of various sizes and risk levels simultaneously by following technology operations group project methodology, using SharePoint for project tracking and documentationConducted individual and group JAD sessions with business stakeholders and technical teams while working closely with Business, Consulting Architects, Project Managers, Infrastructure teams.Documented workflows, business, functional and non-functional requirements and obtain sign-off from the… Show more Implemented projects of various sizes and risk levels simultaneously by following technology operations group project methodology, using SharePoint for project tracking and documentationConducted individual and group JAD sessions with business stakeholders and technical teams while working closely with Business, Consulting Architects, Project Managers, Infrastructure teams.Documented workflows, business, functional and non-functional requirements and obtain sign-off from the client on the specificationsCreated documents using a logical approach to systems models, process flows, diagrams, and charts to provide direction Show less

Chennai, Tamil Nadu, India

Researched and reviewed other online SAAS (software as a service) model applications to learn best practices ahead of the application launch.Creating and developing various client documents such as Statement of Work (SOW), Service level agreements (SLA), Client Onboarding, etc.Worked with business stakeholders reviewing, analyzing, and evaluating business processes & user needs to achieve process & change improvements that enhance operational efficiencies & improved customer… Show more Researched and reviewed other online SAAS (software as a service) model applications to learn best practices ahead of the application launch.Creating and developing various client documents such as Statement of Work (SOW), Service level agreements (SLA), Client Onboarding, etc.Worked with business stakeholders reviewing, analyzing, and evaluating business processes & user needs to achieve process & change improvements that enhance operational efficiencies & improved customer satisfaction. Show less

Varanasi Area, India

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