Prashant Surve Email & Phone Number

•Working with Unipart Service India Pvt Ltd, Since 4th July 2022 as Sr.Solution Architect•Managing the Support Team & Enhancement/ Developments work.•Work with Enhancements & support role for issues•Status update for RFC's & INC's issue, Track for SLA breached, Problem solution analysis & RCA docs to be updated status.•Analyzing & proposing solutions to tickets. To identify functional errors and workaround, liaising directly with Client and to ensure that the resolution of… Show more •Working with Unipart Service India Pvt Ltd, Since 4th July 2022 as Sr.Solution Architect•Managing the Support Team & Enhancement/ Developments work.•Work with Enhancements & support role for issues•Status update for RFC's & INC's issue, Track for SLA breached, Problem solution analysis & RCA docs to be updated status.•Analyzing & proposing solutions to tickets. To identify functional errors and workaround, liaising directly with Client and to ensure that the resolution of issues / incidents is dealt with in accordance with defined support service level agreements.•Identifying the new requirements as per the incident and proposing the new functional specification required for the development. Show less

Mumbai, Maharashtra, India

Worked With Capgemini was diffrent level experience. Joined as Senior Consulatnt 2014, Promoted as Manager/ JR. SDM role. •Sole responsible for all end to end activity for delivery manage. •Involvement & Tracking status for project plan/ CR’s/ Incident management. •Interact with client for all the new project/ Change request/ kick off phase. •Discussion & review with all team members for Change review process INC status update. •T room & share-point for all the KT & transition document reviewed… Show more Worked With Capgemini was diffrent level experience. Joined as Senior Consulatnt 2014, Promoted as Manager/ JR. SDM role. •Sole responsible for all end to end activity for delivery manage. •Involvement & Tracking status for project plan/ CR’s/ Incident management. •Interact with client for all the new project/ Change request/ kick off phase. •Discussion & review with all team members for Change review process INC status update. •T room & share-point for all the KT & transition document reviewed & approved •Internal/ External Audit handle without any escalations. •Forecast/planning/ resourcing issues/ concerns. •Worked with order to Cash & LE process for delivery process •According to business needs, worked on report modification, smart form changes and process enhancement with development team. •Hands on experience in Debugging, editing tables in test systems. •Worked in Idoc related issues, such as monitoring, re triggering, adding segments and finding the root cause based on status. •Knowledge on Integration such as SAP 2 SAP & SAP2 Non SAP. Show less

Mumbai, Maharashtra, India

Job profile: Implementation Project•Test case preparation for various sales process for steel Business,•Prepare Functional Specification & share the same with BW Team for getting Developed the same as per business requirement