Prashant Surve Email & Phone Number

• Working with Unipart Service India Pvt Ltd, Since 4th July 2022 as Sr.Solution Architect
• Managing the Support Team & Enhancement/ Developments work.
• Work with Enhancements & support role for issues
• Status update for RFC's & INC's issue, Track for SLA breached, Problem solution analysis & RCA docs to be updated status.
• Analyzing & proposing solutions to tickets. To identify functional errors and workaround, liaising directly with Client and to ensure that the resolution of… Show more
• Analyzing & proposing solutions to tickets. To identify functional errors and workaround, liaising directly with Client and to ensure that the resolution of issues / incidents is dealt with in accordance with defined.

Mumbai, Maharashtra, India

• Worked With Capgemini was diffrent level experience. Joined as Senior Consulatnt 2014, Promoted as Manager/ JR. SDM role.
• Sole responsible for all end to end activity for delivery manage.
• Involvement & Tracking status for project plan/ CR’s/ Incident management.
• Interact with client for all the new project/ Change request/ kick off phase.
• Discussion & review with all team members for Change review process INC status update.
• T room & share-point for all the KT & transition document reviewed… Show more Worked With Capgemini was diffrent level experience. Joined as Senior Consulatnt 2014, Promoted as Manager/ JR. SDM role.

Mumbai, Maharashtra, India

• Job profile: Implementation Project
• Test case preparation for various sales process for steel Business,
• Prepare Functional Specification & share the same with BW Team for getting Developed the same as per business requirement