Global Revenue Management System• Resourceful IT Project Manager with total of 16+ years of Project management, Implementation, Testing, Operations and business analysis experience in the banking domain with adept understanding of its diverse areas, have successfully lead and implemented concurrent projects in multitude of banking spheres.• Process, systems & application oriented professional with strong technical project management experience.• Continuously engaged with technical delivery teams and various internal operations teams to ensure smooth and seamless deliverables with respect to incident management, Problem management, Change Management activities.• Status Reporting to various Project and program management stakeholders with status updates /calls.• Exposure to different phases of implementation like Product Walk Through, Requirements Analysis, Functional Testing, User Acceptance Testing, End User Training and Reports Finalization• Gained proficiency in Agile Project management, operations activities including Budget management, contract management, billing & invoicing, Change Management processes on an on-going basis.• Setting up the process-oriented teams, conducting internal process audits, facing group Audits, configuration management, risk management, escalation management and delivery & resource management.• Team oriented, motivational leadership traits; recognized with multiple individual and team level accolades.• Effective communicator with relationship management skills and capability to relate to people at any level of business and management.

Global Billing System• Test manager responsible for developing Test Strategy, Requirement traceability matrix (RTM), Test Plan and defect documentation• Developed and retained a high level of understanding of business and IT systems requirements, to enable appropriate support and guidance to Teams • Subjected to project engagement scope with testing team, responsible for providing test consultancy support to project teams • Provided direction for all testing activities at local level to ensure the delivery, on time and budget, of quality systems to live environments • Managed Business stakeholders in definition of testing scope for all phases of testing, providing assistance and direction to ensure successful implementation • Supported teams in test estimates, Test Strategies, Risk assessments, scripting and execution so that those are completed satisfactorily • Undertook comprehensive post testing reviews, assessing performance/efficiency, making recommendations and managing their implementation • Managed the completion of all testing projects by establishment and strong monitoring of schedules/resources/costs ensuring completion to agreed quality expectations • Managed and produced different report for different Stakeholders. Manage and control issues and escalation to ensure satisfactory resolution. • Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs• Manage all onshore and offshore global testing resources in all testing activities to achieve project goals • Established, managed and developed offshore engagements and their capability to support operational needs in line with project and IT strategy• Control concurrent testing projects and resources for multiple projects that vary in scale and complexity, ensuring schedule/budget/quality requirements are met • Build a testing team of professionals with appropriate skills, attitudes and motivation.

Global Billing SystemAs a Team lead perform following activities :. Test management and Resource management.. Preparing Test plan, Test Strategy, Test reports, Test cases and review them.. Managing releases / deliveries, preparing release documents. Analysis of project documentation and extracting the scenarios that needs to be tested.. Perform Formal Technical Reviews (FTRs) of Requirements and features of the modules assigned.. End to End Design study and preparation of test Strategy with test data.. Raising and following through of problem reports with the developers.. UAT E2E testing support.. Work on co-ordination and problem resolution between team members and business analyst or developers.. Attend Conference Calls with Multiple application subscribers for Issue resolution and understating new requirements.. Work as Offshore point of contact between development, testing and business teams.. Interact with Developers, Portal Team, Team Lead, and Client and discussed Technical Problems and Reported bugs.

Group Messing Gateway/Global Payment Investigation• Worked as a Onsite coordinator at HSBC HQ , London• Analysis of requirement documents and extracting the scenarios that needs to be tested. Interaction with business team to understand the requirements• Test data preparation, Test design, Test execution• Defect management• Interacted with Developers, Portal Team, Team Lead, and Client and discussed Technical Problems and Reported bugs.

HSBCnet• Perform manual execution and reporting bugs through defect management tools such as Mercury Quality Center thus ensure the defined functional requirements have been achieved at the end of the test execution cycle.• Validated the rectified bugs by retesting the application.• Performed Regression testing.• Testing involved coordinating and working closely with Development team and Business Users.• Responsible for preparing daily Status report and attending defect calls.

Emptoris offers solutions for the creation, management and syndication of electronic catalogs. Prodilynx (enterprise application for content aggregation) and Catalynx (web-based application for managing content) and also parts of them as modules for integration into other applications.As a QA Engineer for Prodilynx application was responsible for :. Analyzing functional requirement documents and technical document to create the test cases for the verification and validation of the application and ensuring that it meets all defined functional requirements.. Perform manual execution and reporting bugs and ensure the defined functional requirements have been achieved at the end of the test execution cycle.. Validating the rectified bugs by retesting the application.