Cluster Head
Current--Managed a wide range of locations, including G.B. Nagar, Ghaziabad, Meerut, Hapur, Bulandshahr, Bagpat, Shamli, Muzaffarnagar, Saharanpur, Dehradun, Haridwar, Uttarkashi, and Agra.--Conducted comprehensive audits for gold loans, DSA audits, and collection agency audits.--Oversaw Tractor Loans, Small/Light/Heavy Commercial Loans, Commercial Equipment Loans, and Auto Loans (new and reference).--Managed the complete loan process from sampling to disbursement, ensuring thorough post-activity investigations.--Coordinated sampling activities centrally to maintain consistency and accuracy.--Cultivated and managed vendor relationships, ensuring accurate daily reporting, optimized turnaround times (TAT), efficient management information systems (MIS), and streamlined billing processes.--Developed and conducted comprehensive training programs for field teams, focusing on current fraud trends and advanced detection techniques.--Led thorough investigations and resolutions of pre- and post-disbursal negative and fraud cases, enhancing overall operational integrity.--Implemented robust deterrence measures to prevent malpractices and uphold compliance standards across branches