At Great West Global, my tenure of over three and a half years as a Business System Analyst has honed my expertise in IT Business Analysis, Business Process Analysis, and the implementation of Agile and Waterfall methodologies. Our team's efforts have streamlined processes and enhanced system functionality, contributing to organizational efficiency.My skill set includes advanced analytical capabilities, Backlog Refinement, User Stories, adeptness in crafting BRDs, FRDs & RTMs, and a strong proficiency in stakeholder management. These competencies, combined with my CSPO® certification, enable me to translate complex business needs into actionable technical solutions, fostering innovation and driving project success.