As a Customer Success Partner for SAP SAAS and PAAS customers, I strive to be a trusted advisor while also driving product adoption and removing roadblocks. My focus is on ensuring the success of our clients by serving as their reliable resource and offering expert insights and recommendations. I work closely with client stakeholders to understand their needs, provide training and resources, and measure the success of adoption initiatives. I advocate for my clients and work with cross-functional teams to resolve issues and minimize disruptions. My ultimate goal is to build strong, long-lasting relationships based on trust, mutual success, and a seamless and successful experience with our products and services.

Business Process Consultant with 10+ years of experience in procure to pay domain worked for a wide range of customers from industries like Auto, IT, Oil and Gas etc. Key Responsibilities in the current role: • Requirement Analysis • Fit/ Gap Analysis • Implementation and configurations of the Procurement solutions • Development of custom functionalities • Testing of the standard and custom functionalities • Defect management • End user training and enabling