As an IT Support Technician my daily responsibilities and duties are• Collaborating with the technical team to provide the highest standard of support and customer service.• Collaborate with team members to share expertise, troubleshoot challenging issues, and improve overall efficiency.• Resolving employee and customer technical issues through remote desktop software like TeamViewer and Microsoft Remote Desktop Connection. • Expertly assemble and configure computer systems based on client specifications.• Perform BIOS configurations and firmware updates to ensure system compatibility and stability.• Thorough stress testing and troubleshooting of hardware components to ensure optimal functionality and performance.• Stay updated with the latest computer hardware trends and technologies to provide solutions to clients.• Maintain accurate documentation of computer builds, configurations, and troubleshooting procedures.