Technical Support Engineer L1
CurrentOracle database modification , SAN and NAS serversmanegement & maintainceReporting & timely interaction with onsite customers as wellthe other parties on issues of installation and day to day siteoperation issues. Timely sending Daily report (Fault Report/Lane Status report / site activities) to management team. Diagnose and resolve computer and technology-relatedissues. Managing site & to ensure the maintain minimumdown time of Toll & ETC system .Identify which improvements and upgrades to make tocomputer systems and Document and report solutions toclients and managers.