Prashant Ghorpade Email & Phone Number

Pune, Mh, In

Bangalore Urban, Karnataka, India

• Design and maintain comprehensive Tableau dashboards for tracking sales pipeline, account performance, and renewal metrics, enabling real-time visibility into business operations.• Develop custom Tableau dashboards to monitor AI business performance, facilitating data-driven decision-making for the leadership team.• Collaborate with the Strategic Accounts team to analyze actual business performance, sales pipeline, and representative performance, driving strategies for sales growth and customer retention.• Perform in-depth analysis of sales data to identify trends and opportunities within strategic accounts, to increase sales productivity.• Track and analyze performance metrics for the AI business, ensuring alignment with company objectives and identifying areas for improvement.• Develop and maintain Tableau and Excel reports for the renewal team, enabling efficient tracking of renewal rates, identifying at-risk accounts, and improving retention strategies.• Coordinate with the Customer Success Management team to manage renewal tracking, ensuring accurate forecasting and timely renewals.• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and IT, to enhance sales tools and processes, resulting in improved sales efficiency and effectiveness.• Developed and maintained leadership reports on cloud forecasting, renewal forecasting, and sales pipeline, providing critical insights for strategic planning and decision-making.• Delivered data-driven insights to renewal leadership regarding business health, supporting high-growth initiatives and strategic planning.• Analyze sales and renewal data to provide deep insights to leadership on business health, supporting data-driven strategies for revenue growth.• Conducted in-depth data analysis to identify key drivers of sales performance and presented findings to leadership, enabling targeted business strategies.

Pune, Maharashtra, India

• Understand the issue reported by sales operations or sales team and find out the root cause for the issue. • Work with the IT team to solve the issue for the smooth functioning of sales tools. • Gather requirements for system enhancement, check system feasibility and work with the IT team for development. • Understand the purpose and impact of the project. • Design BRD and coordinate with business unite & IT for signoff. • Break BRD to create Jira stories. Make sure all development is happening according to BRD. • Keep track on project progress.• Design UAT planning and test cases for UAT. • Perform UAT testing for projects. • Collaborate with the sales team, sales operations, and IT department on operational support tasks to model the importance of group goals. • Maintain records of enhancements/issues reported for reporting purposes. • Provide support to cross-functional teams on various data requirements

Pune Area, India

 Salesforce Data Management and Admin:• Work as Sr. Sales Operations Analyst- Data Management.• Hire, train, and manage a team to support business operations.• Work as SME for SFDC Data Management team• Handle escalations coming from the sales & regional sales operations team.• Enabled sales operations to run smoothly through effective management of the team's workflows and processes.• Create and maintain territory hierarchy for data access and forecast & revenue rollup in SFDC & Oracle.• Alignment of accounts, sales reps & territories as per business logic in both SFDC and Oracle R12.• Maintain account segmentation and territory assignment.• Setup and maintenance of Strategic/Named Accounts.• Create and manage users, permission sets, sharing rules• Create policies and procedures for the team to follow to keep operations running successfully.• Communicate expectations to team members; manages performance and provide ongoing coaching, feedback and recognition.• Transition global projects from various locations to India.• UAT testing for existing/new projects in SFDC.• Write supporting documentation, SOP as per business needs. Reports & Dashboards• Create various reports and dashboards based on data discrepancies in the system and propose/implement corrective actions for data hygiene.• Recommend "Things to Improve" or related updates that can drive uniform processes with all geos.• Gather, assess, and communicate data to provide deep insight to leadership.• Propose & implement automation to reduce errors & efforts. Channel Operations knowledge area• Deal registration process.• Partners onboarding training• Compliance status (Revenue Threshold and Trainings) • Partner re-leveling on yearly basis as per partner program• Partners queries on Opportunities, Compliancy, Accreditations• Support to CAMs, Sales Reps for their accounts, Opportunities queries.• Support in daily activities, Opportunity validation, Partner Enrollment, Cases.

Pune Area, India

• Provide coordination support in core training process execution.• Supporting Regional Training Manager for planning and execution of training.• Manage Learning Management System (LMS) for all India employees. Manage Class setup, Participants' registrations, Faculty registrations, Class closure, Reports generation on LMS.• Work closely with Business Unit Heads for training requirements, gathering training nominations, approvals etc.• Conduct training evaluation after training sessions• Maintaining master database, generating reports• Work directly with curriculum developer to communicates content needs and changes relevant to setting up modules.• Coordination with venue staff• Interface with external project vendors & suppliers • Tools Used – SumTotal LMS, Survey Monkey, MS Office tools (Word, Excel, PowerPoint)

Pune

• Responsible for overall smooth delivery of training at client or own location.• Interacting with L&D Department to support training needs.• Coordination between trainer and client through personal meetings or conference calls• Advertising for open house workshops through emails. Reaching participants for public batches. Seeking nominations through calls and emails.• New Client Acquisition, Account Management and managing client engagement.• Assessment of training opportunities, intelligence gathering on customers and competitors, generating leads, follow-up activities.• Generating various reports

• Overall responsibility for training co-ordination.• Developing business with existing and new clients • Managing Pre-sales activities and coordinating with clients to provide training solutions.• Maintaining strong network of trainers.• Evaluating Training effectiveness by taking Feedback at the end of the training sessions for the purpose of calculating the GPA.

Mba, Marketing, 61.40%

B. Sc. (Agri), Agriculture, 8.15

H.S.C, Science

S.S.C