• Organizing workshops and Gathering Customer's requirements, scoping, Gap Analysis, Preparing blueprints.• Documenting the process, Writing training documents and training End users.• Coordinating with Technical team for enhancements and Roll out management.• Knowledge management in the IT project.• Classification of incidents based on their nature and scope of work.• Handling incidents related to Master Data, Routing, Work Center, BOM, Product costing, time scheduling, procurement planning, production planning, controlling.• Diagnosis, analysis and resolution of logged issues/incidents.• Unit/Functional testing of the changes requested by the users.• Crisis management in the IT project / trouble shooting.• Evacuation of standard SAP processes on mobile barcode scanners.• Feasibility study and SAP integration tests.• Cross functional support to CO, MM and SD module.

SAP PP with Implementation Experience.