Community Operations Associate
Current* Being an end to end channel, ownership is key for this role.* Complete knowledge of the entire delivery partner experience process.* Inclination to identify process issues and even tech bugs and escalate it to SME/SM for a long-term resolution.* I have to find solutions to the problems that I can see. Expert - re well-versed with all tools that we use at Dunzo.* Providing refunds incase partners had any loss while delivering the products.* Changing the bank details to get… Show more * Being an end to end channel, ownership is key for this role.* Complete knowledge of the entire delivery partner experience process.* Inclination to identify process issues and even tech bugs and escalate it to SME/SM for a long-term resolution.* I have to find solutions to the problems that I can see. Expert - re well-versed with all tools that we use at Dunzo.* Providing refunds incase partners had any loss while delivering the products.* Changing the bank details to get their salary in convinient way. Show less