Prashanth Chiliveri (Pc) Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai Area, India

Mumbai Area, India

Andheri, Mumbai

• Project Management – managing the running of the entire project (programming, data collection, data processing & presentation)• Interact with internal teams (programming, quality, data processing, analysis and charting) to provide a complete solution to the client and be the single point of contact for the project.• Process mapping• Client Deliveries - Include no escalations or Project tanked.• Providing accurate information on time to stake holders like invoice data and… Show more • Project Management – managing the running of the entire project (programming, data collection, data processing & presentation)• Interact with internal teams (programming, quality, data processing, analysis and charting) to provide a complete solution to the client and be the single point of contact for the project.• Process mapping• Client Deliveries - Include no escalations or Project tanked.• Providing accurate information on time to stake holders like invoice data and approval, IFS, error log and any client report inputs.• Manage Client weekly/monthly meetings, team monthly meetings.• Business continuity plan and conversion of at least minimum percentage as agreed upon for higher volume of work from 2 Key existing client.• Target set as agreed upon for higher business across all clients put together.• Personal Hygiene maintained across all clients put together.• Control Attrition.• Building new measurable efficiencies to enhance the quality of work and productivity of the team and value add to the customers.• Average Feedback across each clients maintained at expected benchmark. • Coordinate with team leaders on planning and scheduling of work.• Ensure team follows the laid down processes & SOP’s and take timely action against defaulters.• On time and Quality delivery to the Client.• Responsible for team hygiene.• Manage team expectation and define clear growth path for each team member based on their strengths and weaknesses with team leaders help.• Help SBU in planning resources and recruitment process• Conduct skill set mapping by conducting periodic tests and finding out training requirements Show less

Managing charting & reporting

Managing a team of 25+ who are into making powerpoint reports for Millward Brown offices & Healthcare Research offices. Managing entails - Recruitment, Resource Planning, Project planning, Customer satisfaction, Automation deployment, Training, Mentoring, One point of contact for Clients.