Prashanth Nayak Email & Phone Number

Bengaluru, Karnataka, India

OPERATIONS MANAGEMENT: Handling Operations of front desk - Processing RTGS/NEFTs, DD, cheque clearing, ECS, Processing of Term Deposits and RD, Processing gold loans , Cash Handling, Savings and Current Account opening, Cash Handling and ATM, Locker Opening and Operation, Handling JLG loans, Cross selling of insurance products and other Miscellaneous workCUSTOMER RELATIONSHIP MANAGEMENT: Ensuring customer centric practices and ensuring customer satisfaction by delivering above the norms. Ensuring to maintain good relationship with customers ,ensuring profitability and revenue by delivering the best to customers.

Mangaluru, Karnataka, India

•Handling and arranging various events/activities in the club•Arranging training for the team ranging from interactive sessions, quizzes, case studies, workshops , expert talks on various aspects involved in Operations

Mangaluru, Karnataka, India

My roles and responsibilities included-• SEO Outreach- Worked on to reaching out to different bloggers and affiliate marketing websites for collaborating and featuring client brands. Worked on the same for different clients • Worked on creating analytical reports, interactive dashboards using Google Data Studio and Google sheets based for client data• Devised a chatbot for client website and linking the queries from chatbot to Google sheets for addressing the queries

My Roles & Responsibilities included-𝗩𝗲𝗻𝗱𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁•Responsible for onboarding different vendors to Ciostik platform, onboarded and successfully converted 20% vendors out of the total reached out.• Coordinated the various onboarding documentation aspects for vendors for registration and partnering at Ciostik.•Managed a sales team of 10 members- provided training for the recruited team- briefed and pitched to them on the process to onboard vendors and maintaining various documents for the same.𝗛𝗥• Identifying business needs , understanding role requirement and performing end to end recruitment• Placing job advertisements on job portals•Evaluating potential candidates via resume screening,scheduling interviews, telephonic interview, selection of suitable candidates and onboarding them• Onboarded 10 candidates from a set of 15 candidates shortlisted for interview.• Maintaining of daily reports of recruitment related activities- Candidates recruited, status and followups.

Mysore, Karnataka, India

•Responsible to ensure zero breakdowns in machines and ensuring regular PM activities for the machines• Responsible for Handling of Painting Robotic System- to ensure regular PM activities and sustainance- Ensure paint parameters maintained and catered to customer requirements•Sustenance & continuous monitoring /further improvements in machines to ensure to eliminate breakdowns• Implementation of various Kaizens in shop floor processes•Introducing various pokayoke, root cause analysis to identify and eliminate the problem• Responsibile for maintaining 5S documentation and PM checklists for all machines

Mysore, Karnataka, India

• Coordinated for various Covid Cases in company, prepared activity flow system for the same.• Coordinated for tracking abseentism for employees, solving employee grievances• Coordinated for recruitment drives for new GETs• Maintaining employee related documents, audit disciplinary & appreciation records

Mysore, Karnataka, India

•Responsible for execution of various projects and part of the team for installation of new axle assembly and dispatch facility plant•Responsible from ordering of equipment/machine/material till installation of machine/equipment and ensure smooth handover to production team and proveout of numbers• Worked as Production Supervisor in charge for proveout of numbers at the new installed axle assembly facility• Worked towards various man position reduction projects and cost reduction analysis

Mysore, Karnataka, India

• Worked towards installation of machines and coordination with various suppliers for machine installation and providing material handling facility• Worked towards understanding of department functions and production processes and preparing various documentations

Master Of Business Administration - Mba, Operations & Marketing, 9.17 Cgpa

Activities and Societies: Operations Club Coordinator• Worked on various different data driven projects ,application based case studies.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, First Class

Activities and Societies: 𝗡𝗦𝗦 • Working as a volunteer with NSS for various social activities and drives• Actively Participated & Engaged.