Prashanth M S Email & Phone Number

Bangalore

• ★ Interactively established efficiency and effectiveness benchmarks, making recommendations for IT infrastructure improvement.➤ KEY RESULT AREAS
• Primarily accountable for technical operations infrastructure, leading a team of IT employees, and tracking technology to meet corporate objectives, limit security concerns, and promote user pleasure.
• Proficient in developing and implementing business continuity processes that minimize disruption to business operations in the event of an emergency or data loss.
• Outstanding at analyzing the performance of IT infrastructure and systems in order to determine operational expenses, productivity levels, upgrade requirements, and other metrics and requirements.
• Ensured the security of systems, networks, and enterprise data, as well as facilitated IT security audits and investigations.
• Caution in establishing and maintaining partnerships with external information technology vendors and service providers.

Bangalore

• ★ As part of an implementation, extended engagement in strategic planning and development of the cloud architecture.➤ KEY RESULT AREAS
• Defined capabilities for defining, creating, and documenting technical requirements and specifications for cloud infrastructure.
• Significantly handled major clients in terms of service delivery and account management, including scope expansion, capacity planning, and client governance calls.
• Proficient in creating the organization's information security policy and guaranteeing preparation for an ISO 27001 audit.
• Extensive expertise in developing, executing, and managing an enterprise-wide information security programme to guarantee that data assets are effectively protected.
• Significant responsibility for the management, maintenance, and development of security strategies, programmes, and operational security requirements.

Bangalore

• ★ Led significant transition initiatives in the areas of infrastructure, document management, networking and server operations, reporting, and client interaction.➤ KEY RESULT AREAS
• Excellent expertise in designing and executing WAN, LAN, and desktop needs, including passive, active, voice, storage, and desktop.
• Liaison with project stakeholders (including the client) and project management of transition projects and deliverables.
• Leadership excellence in the application of ITIL methodologies, beginning with the creation of documentation, defining SLAs for activities, and ensuring continuous process improvement.
• Significant responsibility for scope extension, capacity planning, governance calls, and escalation management.

Pgdbm, Business Administration And Management, General

Bachelor Of Computer Applications, Computers