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Prashanth Kr Email & Phone Number

Executive Manager - ServiceNow Practice at Deloitte India (Offices of the US)
Location: Greater Hyderabad Area, India, India 14 work roles 1 school
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Role
Executive Manager - ServiceNow Practice
Location
Greater Hyderabad Area, India, India
Company size

Who is Prashanth Kr? Overview

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Quick answer

Prashanth Kr is listed as Executive Manager - ServiceNow Practice at Deloitte India (Offices of the US), a company with 295722 employees, based in Greater Hyderabad Area, India, India. AeroLeads shows a matched LinkedIn profile for Prashanth Kr.

Prashanth Kr previously worked as Executive Manager at Deloitte India (Offices Of The Us) and Practice Manager at Aci Infotech. Prashanth Kr holds Pgdma, Marketing/Marketing Management, General from Bhavans College Of Communication & Management.

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Deloitte India (Offices of the US)

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Profile bio

About Prashanth Kr

A seasoned professional with over 20 years of experience within ITSM (IT Service Management), history of managing Infrastructure operations and steady state operations, Delivery & Project Management using PMI & ITIL best practices.Lead ITSM and Service Now Practice.Strong leader with demonstrated ability to work effectively with individuals at all levels and all functions, ServiceNow ITSM tool implementation from Requirements gathering to Go-Live, Customer training & Support. Experience working with multiple domains Healthcare & Life Sciences, Telecom, Public sector, Manufacturing & Transportation. Valid H1B Visa.Service Now Solution / PracticeITSM / ITILDelivery ManagementTransition ManagementProject ManagementExperience working in Telecom OSS/BSS, End2End Implementation and Managed Services.ServiceNow ITSM ImplementationCRM- Customer Relationship Management have covered verticals like Order Management, Sales & Marketing, PRM and Field Service Management etc...Specialties: Telecom OSS/ BSS implementationBilling: Geneva IRB, Cerillion and SingleviewERP & CRM Expertise: SAP, Siebel CRM Version 7.x and 8.x Oracle Fusion CRM (Beta)Certifications and Trainings:Certified ITIL V3ITIL Service TransitionProject Management Professional PMP (PMBOK 4.0)Certified ISTQB/ ISEB.Trained Business Analyst (Oracle Siebel Functional)Siebel CRM v 7 & 8Functional: e-Commerce, e-Sales, e-Service, e-Marketing, Order Management, e-Communication, Field Service etc.

Current workplace

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Deloitte India (Offices of the US)
Deloitte India (Offices Of The Us)
Executive Manager - ServiceNow Practice
new york, new york, united states
Website
Employees
295722
AeroLeads page
14 roles

Prashanth Kr work experience

A career timeline built from the work history available for this profile.

Executive Manager

Current

Hyderabad, Telangana, India

Tech Delivery Manager - ServiceNow Implementation & Steady state operation/Support

Jul 2018 - Present

Practice Manager

India

Head ITSM and ServiceNow PracticeLead Account Delivery Consulting

Jul 2017 - Jun 2018

Delivery Manager & Siam / Itil Consulting

Hyderabad, Telangana, India

Delivery Management / ITSM Service Delivery / Project Manager / ITIL Consulting/ P&L / Invoicing / Resource Management

Oct 2013 - Jul 2017

Delivery Manager

Hyderabad, Telangana, India

Service Delivery Management SIAM ServiceNow

Oct 2016 - Jun 2017

Delivery Manager - Transition

Bangalore

Transition Management

Jun 2016 - Sep 2016

Project Manager

Microsoft Outlook Support

Sep 2015 - May 2016

Global Problem Manager

Global Problem Management Service Delivery ServiceNow implementation

Oct 2013 - Sep 2015

It Consultant

United Kingdom

Business Analyst / Test Consultant

Sep 2011 - Dec 2012

Systems Specialist (Tech Lead)

India

Business AnalystQuality Assurance LeadIncident/ Problem/Change ManagementOffshore CoordinatorTelecom Projects:TiscaliJawwal TelecomVirgin MobileVisage Mobile - ESPN, Disney, Primus, EmbarqProjects Involved:GE Healthcare & Life SciencesOracle Corporation - Fusion CRM (Beta)ACS a Xerox CompanyVisage Mobile PSC

Mar 2006 - Aug 2011

Process Consultant - Si Partner

India

As part of Oracle Fusion strategy Oracle is building a web services-based platform that integrates the various products it has developed and acquired over the past few years.Oracle Fusion Customer Relationship Management is part of Oracle Fusion Applications, which are completely open, standards-based enterprise applications that can be easily integrated.

Feb 2010 - Jul 2010

Tech Lead

Acs, A Xerox Company

Bangalore India

The project is to help Illinois State Disbursement Unit in the implementation of CRM application to be used by State employees for day-to-day customer interactions.It required customizing and integrating Siebel CRM 8.1 with many third parties using Web Services/EIM/EBC and Customer Telephony Interface.

Apr 2009 - Jan 2010

Sr.Systems Engineer

Hyderabad Area, India

Visage application (Wireless Subscriber Management System) is a OSS/BSS implementation in Telecom (Wireless) arena. It has built a fully integrated back office management application which provides capability to support a known brand to enter the MVNO's (Mobile Virtual Network Operator) space. At the application level there is capability to support all.

Mar 2006 - Feb 2009

It Helpdesk

C3I Support Services Pvt. Ltd

C3i is the leading provider of technology services for the life sciences industry, C3i has completed dozens of life sciences systems integration projects from initial installations to major up-gradation, ensure technology deployment supports and evolves business strategy. Expertise includes sales automation and customer relationship management.

Sep 2005 - Mar 2006

It Helpdesk

Tata Business Support Services

TBSS is among the Largest Third party Outsourced Customer Service Providers in India, serving domestic as well as international customers, have the capability to efficiently transition and manage global customer care and voice processes to integrate into a single global delivery model. providing ‘End to End' customer care including data warehousing and.

Mar 2003 - Sep 2005
Team & coworkers

Colleagues at Deloitte India (Offices of the US)

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1 education record

Prashanth Kr education

  • Bhavans College Of Communication & Management
    Bhavans College Of Communication & Management
    Marketing/Marketing Management, General
FAQ

Frequently asked questions about Prashanth Kr

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What company does Prashanth Kr work for?

Prashanth Kr works for Deloitte India (Offices of the US).

What is Prashanth Kr's role at Deloitte India (Offices of the US)?

Prashanth Kr is listed as Executive Manager - ServiceNow Practice at Deloitte India (Offices of the US).

Where is Prashanth Kr based?

Prashanth Kr is based in Greater Hyderabad Area, India, India while working with Deloitte India (Offices of the US).

What companies has Prashanth Kr worked for?

Prashanth Kr has worked for Deloitte India (Offices Of The Us), Aci Infotech, Wipro Limited, Nsb Persontog, and Tivo.

Who are Prashanth Kr's colleagues at Deloitte India (Offices of the US)?

Prashanth Kr's colleagues at Deloitte India (Offices of the US) include Tony M., Rahul D., Xoliswa Shongwe, 李述波, and Howard Cohen.

How can I contact Prashanth Kr?

You can use AeroLeads to view verified contact signals for Prashanth Kr at Deloitte India (Offices of the US), including work email, phone, and LinkedIn data when available.

What schools did Prashanth Kr attend?

Prashanth Kr holds Pgdma, Marketing/Marketing Management, General from Bhavans College Of Communication & Management.

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