Executive Manager
CurrentTech Delivery Manager - ServiceNow Implementation & Steady state operation/Support
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Prashanth Kr is listed as Executive Manager - ServiceNow Practice at Deloitte India (Offices of the US), a company with 295722 employees, based in Greater Hyderabad Area, India, India. AeroLeads shows a matched LinkedIn profile for Prashanth Kr.
Prashanth Kr previously worked as Executive Manager at Deloitte India (Offices Of The Us) and Practice Manager at Aci Infotech. Prashanth Kr holds Pgdma, Marketing/Marketing Management, General from Bhavans College Of Communication & Management.
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A seasoned professional with over 20 years of experience within ITSM (IT Service Management), history of managing Infrastructure operations and steady state operations, Delivery & Project Management using PMI & ITIL best practices.Lead ITSM and Service Now Practice.Strong leader with demonstrated ability to work effectively with individuals at all levels and all functions, ServiceNow ITSM tool implementation from Requirements gathering to Go-Live, Customer training & Support. Experience working with multiple domains Healthcare & Life Sciences, Telecom, Public sector, Manufacturing & Transportation. Valid H1B Visa.Service Now Solution / PracticeITSM / ITILDelivery ManagementTransition ManagementProject ManagementExperience working in Telecom OSS/BSS, End2End Implementation and Managed Services.ServiceNow ITSM ImplementationCRM- Customer Relationship Management have covered verticals like Order Management, Sales & Marketing, PRM and Field Service Management etc...Specialties: Telecom OSS/ BSS implementationBilling: Geneva IRB, Cerillion and SingleviewERP & CRM Expertise: SAP, Siebel CRM Version 7.x and 8.x Oracle Fusion CRM (Beta)Certifications and Trainings:Certified ITIL V3ITIL Service TransitionProject Management Professional PMP (PMBOK 4.0)Certified ISTQB/ ISEB.Trained Business Analyst (Oracle Siebel Functional)Siebel CRM v 7 & 8Functional: e-Commerce, e-Sales, e-Service, e-Marketing, Order Management, e-Communication, Field Service etc.
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Hyderabad, Telangana, India
Tech Delivery Manager - ServiceNow Implementation & Steady state operation/Support
India
Head ITSM and ServiceNow PracticeLead Account Delivery Consulting
Hyderabad, Telangana, India
Delivery Management / ITSM Service Delivery / Project Manager / ITIL Consulting/ P&L / Invoicing / Resource Management
Hyderabad, Telangana, India
Service Delivery Management SIAM ServiceNow
Global Problem Management Service Delivery ServiceNow implementation
India
Business AnalystQuality Assurance LeadIncident/ Problem/Change ManagementOffshore CoordinatorTelecom Projects:TiscaliJawwal TelecomVirgin MobileVisage Mobile - ESPN, Disney, Primus, EmbarqProjects Involved:GE Healthcare & Life SciencesOracle Corporation - Fusion CRM (Beta)ACS a Xerox CompanyVisage Mobile PSC
India
As part of Oracle Fusion strategy Oracle is building a web services-based platform that integrates the various products it has developed and acquired over the past few years.Oracle Fusion Customer Relationship Management is part of Oracle Fusion Applications, which are completely open, standards-based enterprise applications that can be easily integrated.
Bangalore India
The project is to help Illinois State Disbursement Unit in the implementation of CRM application to be used by State employees for day-to-day customer interactions.It required customizing and integrating Siebel CRM 8.1 with many third parties using Web Services/EIM/EBC and Customer Telephony Interface.
Hyderabad Area, India
Visage application (Wireless Subscriber Management System) is a OSS/BSS implementation in Telecom (Wireless) arena. It has built a fully integrated back office management application which provides capability to support a known brand to enter the MVNO's (Mobile Virtual Network Operator) space. At the application level there is capability to support all.
C3i is the leading provider of technology services for the life sciences industry, C3i has completed dozens of life sciences systems integration projects from initial installations to major up-gradation, ensure technology deployment supports and evolves business strategy. Expertise includes sales automation and customer relationship management.
TBSS is among the Largest Third party Outsourced Customer Service Providers in India, serving domestic as well as international customers, have the capability to efficiently transition and manage global customer care and voice processes to integrate into a single global delivery model. providing ‘End to End' customer care including data warehousing and.
Other employees you can reach at deloitte.com. View company contacts for 295722 employees →
Tony M.
Colleague at Deloitte India (Offices Of The Us)United Kingdom, United Kingdom
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RD
Rahul D.
Colleague at Deloitte India (Offices Of The Us)Hyderabad, Telangana, India, India
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XS
Xoliswa Shongwe
Colleague at Deloitte India (Offices Of The Us)City Of Johannesburg, Gauteng, South Africa, South Africa
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李
李述波
Colleague at Deloitte India (Offices Of The Us)Shanghai, China, China
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HC
Howard Cohen
Colleague at Deloitte India (Offices Of The Us)East Brunswick, New Jersey, United States, United States
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DM
Daniel Mason, Cpa, Ca
Colleague at Deloitte India (Offices Of The Us)United Kingdom, United Kingdom
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CJ
Chastidy Jones
Colleague at Deloitte India (Offices Of The Us)Conyers, Georgia, United States, United States
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MM
Maura Metelli
Colleague at Deloitte India (Offices Of The Us)Brescia, Lombardy, Italy, Italy
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AJ
Anusha Joseph
Colleague at Deloitte India (Offices Of The Us)Bengaluru, Karnataka, India, India
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JH
Jozef Horniak
Colleague at Deloitte India (Offices Of The Us)Krškany, Nitra Region, Slovakia, Slovakia
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Quick answers generated from the profile data available on this page.
Prashanth Kr works for Deloitte India (Offices of the US).
Prashanth Kr is listed as Executive Manager - ServiceNow Practice at Deloitte India (Offices of the US).
Prashanth Kr is based in Greater Hyderabad Area, India, India while working with Deloitte India (Offices of the US).
Prashanth Kr has worked for Deloitte India (Offices Of The Us), Aci Infotech, Wipro Limited, Nsb Persontog, and Tivo.
Prashanth Kr's colleagues at Deloitte India (Offices of the US) include Tony M., Rahul D., Xoliswa Shongwe, 李述波, and Howard Cohen.
You can use AeroLeads to view verified contact signals for Prashanth Kr at Deloitte India (Offices of the US), including work email, phone, and LinkedIn data when available.
Prashanth Kr holds Pgdma, Marketing/Marketing Management, General from Bhavans College Of Communication & Management.
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