Program Manager - Customer Success
Role: Program Management, Delivery Management, Customer Success & Managed OperationsRoutematic has pioneered the technology integrated fleet solution for the employee transportation market and has established a leadership position.• Managed a $1.6M annual revenue portfolio from invoicing to collections.• Led a team of 90+ consultants and fleet operations across the South region, overseeing 45+ project implementations with 50,000+ users.• Collaborated with Business Development for cost estimation, RFP participation, and conducting demos/dry runs for potential clients.• Consulted internal/external stakeholders on project planning, issue resolution, and implementation assessments.