Responsible for LAN and WAN implementation, and troubleshooting onlayer 1 through 7 of OSI network model on MPLS PIP and Internetcircuits.Hands-on experience on Cisco 2600/2800/3700/3800/800/ASR 9000,Juniper MX960/ M320, Adtran and Viptela routers and switches.Performing break fix changes during major outage which includesreplacement of hardware modules, switches, traffic failover andconfiguration changes.Escalations POC who handled Diamond Tier clients and performed rootcause analysis for major outbreaks.Coordinating with various telco companies such as AT&T, Frontier,Century link, etc. to isolate the network issues and outages, and workwith them for service restoration.Conducting RFC test, stress test and loop test to verify the throughput ofthe network and circuit integrity.Training and mentoring new joining freshers as well as experiencedtechnicians. Designated SME with the Tier 2 team, and partly handlingoperations to ensure efficient work environment with minimalescalations.

Provided overall network administration including monitoring, analysis andreporting on Aruba AirWave.Troubleshot and resolved LAN/WAN connectivity issues.Coordinated between the client ISP, onsite team and end user for issues onthe network devices onsite.Provided daily and weekly network utilization report to the client andreported any over-utilization.Worked on trouble tickets on ServiceNow (Snow) and HPSM ticketing toolsfor network issues.