Sr Client Service Manager
Current• First point of contact to the clients AON Corporation, BAS Corporation, Campbell Soup, Pernod Ricard, Hasbro, Federal Bank San Francisco, Federal Bank Dallas Texas, Boeing, DTNA and Experian• Work directly with MSP coordinators to coordinate with client end Hiring Managers• Understand the client’s needs and sign new MSA’s accordingly• Attend One on One, Biweekly and Supplier calls with POC’s along with client side Hiring Manager, to understand the job requirements and what they… Show more • First point of contact to the clients AON Corporation, BAS Corporation, Campbell Soup, Pernod Ricard, Hasbro, Federal Bank San Francisco, Federal Bank Dallas Texas, Boeing, DTNA and Experian• Work directly with MSP coordinators to coordinate with client end Hiring Managers• Understand the client’s needs and sign new MSA’s accordingly• Attend One on One, Biweekly and Supplier calls with POC’s along with client side Hiring Manager, to understand the job requirements and what they are looking for and how soon are they trying to fulfil them.• Coordinate with POC’s over emails, calls, and Vendor Management Systems.• Work internally with Sr. Director, Delivery Manager and the recruitment team.• Act as a liaison between recruitment team and client for all the coordination in process of candidature submission and post submission, interview, placement and start.• Help the Delivery manager and team in delivering the client needs with applicants in a timely manner.• Train the team on recruitment process, understanding the job, Boolean search strings, screening, sourcing, talking to applicants over phone, email and all their SLA’s.• Coordinate on complex roles with applicants, screen them and submit them on Vendor Management Systems.• Submitted the applicants and accepted the interviews, work orders over VMS Fieldglass, Beeline and Agile One.• Assist team with questions specific to their assigned groups. Show less