Prashanth S Email & Phone Number

Bangalore Urban, Karnataka, India

Responsible for India Post-Sales support activities - Installation, Testing, Calibration, Repair, Upgrades, Application SupportSet KPI's and Mentor the post-Sales support team to achieve companies and individuals goals.Having experience in building 20K sqft of lab environment as per standards.Handling all escalation related to post sale support and confine the reported issues towards resolution.Building good relationship with customer to attain customer satisfaction.Projecting CAPEX and OPEX planning for India service centre.Supported India Sales team during ASA renewals for India based customers by performing audit of test setups (HW and SW options)Well planned and executed all the calibration and repair activities to achieve good TAT.Interacted well and maintained very good relationship between various departments in the organization for smooth workflow.Sales Force tool was used to track all the support activities and to create leads for Sales team.Conducted regular audits for all Laboratory assets, requirement and Spares parts inventory.Acting as a bridge between Internal and external logistics teams during Advanced Replacement (AR) cases, Repair-n-Return cases, Calibration etc. during local or International shipments.

Bangalore Urban, Karnataka, India

Bengaluru Area, India

Bangalore

Bangalore

Nokia Wireless Modem division was taken over by Renesas Electronic Corporation Japan (parent company) and formed new company Renesas Mobile India Pvt Ltd, in December 2010

Bangalore

 Commissioning / Installation of various Mobile test platforms such as Anite, Anritsu, R&S and Agilent Test systems for various teams. Installation / Periodic updates of various Mobile test platforms such as Protocol Conformance Tool, Protocol Tool System, Lab Applications and other TE Specific API’s. Functionality verification of mobile test platforms by Sanity testing. Troubleshooting of various Test Equipment systems platform / setup issues and co-ordinate the same with TE Suppliers  Supporting lab stakeholders on day to day Operational issues Active participant in engineering team discussion to discuss and resolve technical and functional errors related to testing and test set-ups.  Verified the health of the equipment’s periodically by executing self-tests and in-service checks. Educating lab stakeholders on usage of Signal Generators, Oscilloscopes, Spectrum Analyzer etc.,  Installation of lab PC’s with different 32bit & 64bit OS (Winxp, Win7 and Win8) along with relevant SW’s and configuring to office domain as per IT guidelines. Maintenance and Documentation: Maintaining and tracking of all test equipment and their related software accessories used in laboratory.  Planning and execution of equipment’s calibrations, handling repairs / upgrades of Test and measuring instruments with minimal down time.  Studied the engineer’s requirements and suggested them with suitable solution.  Prepare installation manuals, maintenance chart, usage tracker and history cards for the Test equipment All the relevant documentation was well maintained and updated regularly. Co-ordinating with the vendors for quotations for new procurement, Application support, Calibration and service request. Work closely with IT, Finance departments for lab asset categorizing and labeling, Logistic department reconciliation, imports and exports etc., Participate in organizational assets audits.

Bangalore

 Maintaining and tracking of all equipment and their related software accessories used in laboratory.  Providing training to handle the instruments and their accessories carefully.  Interacting with end user and vendors for calibration and servicing of lab instruments by proper planning.  Studying the requirement of end user and providing them with proper information and support.  Addressing test and measuring instrument issues related to software by fixing or providing alternate solution.  Supporting the product testing lab test engineers with the issues related to the test set-ups.  Periodic maintenance of the Test and measuring instruments was taken care with advance planning.

Bangalore

 Testing and Calibration of RF & Microwave and Optical Instruments using both Automation with system base and Manual calibration of instruments Handling of high end High Precision Instruments, UNIX based Internal HP test software which works on UNIX Operating System and windows based software Preparation of calibration reports with measurement uncertainty Faced NABL and ISO Audits.  Involved in Quality maintenance activities in Test and Measurements.In-service check, Inter laboratory comparison, Software cal validation, Proficiency test program, Pre and Post onsite verification, Manual cal validation, Repeatability, Cal report verification. Cross checking of working and reference Standards in Calibration laboratory  Periodic verification of all the standards were planned and executed. Trend charts were prepared to verify the stability and history of the standards. Handling Volume On-site Calibration by leading the team of 3 to 5members by categorising, scheduling, planning, execution and generating calibration reports.  Coordinated with customers such as Nokia, Qualcomm, Astra Microwave, Sasken, Aircent, Texas Instruments, Motorola and Government customers like ISRO, LRDE, RCI, and BEL

Bangalore

 Testing and Calibration of Electro Technical Parameters like DC Voltage, AC voltage, DC Current, AC Current, Resistance, Capacitance, Inductance of High Precision Instruments like Multifunction Calibrators, Standard Resistor, Standard Capacitor, Standard Inductors, Decade Resistance Box, Decade Capacitance Box, DC Voltage Source, AC Voltage Source, Digital Multimeters, Counters etc., Generating calibration reports with Measurements Uncertainties.  Handling of high end High Precision Instruments like 8½ Digit Digital Multimeters, AC Measurement Standard, Standard Resistor, Standard Self-Inductors, Multifunction Calibrator, Oscilloscope, RLC Bridge, Spectrum Analyzer, and Counters

Diploma, Electronics And Communication Engineering

Diploma in Electronics and Communication Engineering

Matriculation

SSLC