Senior Member Technical
CurrentCollaborate with tax specialists or external consultants on complex tax-related issues or changes in tax laws.Maintain comprehensive documentation of application configurations, processes, and troubleshooting procedures.Generate reports and metrics related to application performance, user support tickets, and resolution times.Identify recurring issues or trends and recommend proactive measures to prevent future incidents. Extracting, describing, analyzing, and interpreting complex datasets.Proficient in utilizing reporting and analytics tools such as QlikSense, SAP Business Objects, SAS, and Dataiku to visualize and present data insights effectively.Applying Agile software development methodologies to ensure rapid iteration and delivery of data solutions.