With 20+ years of experience in the industry, I help companies improve their customer engagement and advocacy on the technology side of things. I look cool donning the hats of a practice leader, program delivery leader, technology architect, and developer. I have created transformational teams (~300 FTE), delivered complex Salesforce.com implementations, managed legacy to cloud migrations, and led IT programs for multiple Fortune 500 clients globally. I am gung-ho about salesforce.com, CRM technologies, and web applications. I love to build cool teams, innovative solutions, and create efficient processes that scale.