Prashanthkumar S Jain Email & Phone Number

Bengaluru, Karnataka

Job Description: ➢ Configuring and registering of IP phones and VC endpoints in CUCM. ➢ Assist the AV technicians in maintenance and care of all AV equipment. ➢ Understanding of user or business line requirement and preparing AV BOQ to the company standard. ➢ Follow-up with vendor for AV materials delivery, project completion and closing of snag points. ➢ Receipt creation of invoices received for AV materials. ➢ Maintaining and tagging of AV Assets. ➢ Provide… Show more Job Description: ➢ Configuring and registering of IP phones and VC endpoints in CUCM. ➢ Assist the AV technicians in maintenance and care of all AV equipment. ➢ Understanding of user or business line requirement and preparing AV BOQ to the company standard. ➢ Follow-up with vendor for AV materials delivery, project completion and closing of snag points. ➢ Receipt creation of invoices received for AV materials. ➢ Maintaining and tagging of AV Assets. ➢ Provide engineering support to video conferencing and providing logistical support for townhall request. ➢ Performing daily checks and upgrading as planned for AV/VC equipment. ➢ Performs setups, tests, adjustments, operations and shutdowns of equipment in support of AV/VC sessions. ➢ Working knowledge of operating and maintaining DSPs and codecs. ➢ Perform analysis, diagnosis and resolution of end user issues and problems, escalating issues internally or with support vendors when necessary. Show less

Bengaluru, Karnataka

Job Description: ➢ Management of Cisco endpoints and infrastructure appliances ➢ Provide engineering support to Video Conferencing equipment performing daily checks, upgrading as planned, and providing logistical support for large meetings. ➢ Performs setups, tests, adjustments, operations, and shutdowns of equipment in support of AV sessions. ➢ Communicate and document accurate status of work in progress and complete with manager, team members and customer ➢ Provide… Show more Job Description: ➢ Management of Cisco endpoints and infrastructure appliances ➢ Provide engineering support to Video Conferencing equipment performing daily checks, upgrading as planned, and providing logistical support for large meetings. ➢ Performs setups, tests, adjustments, operations, and shutdowns of equipment in support of AV sessions. ➢ Communicate and document accurate status of work in progress and complete with manager, team members and customer ➢ Provide escalation support and triage of various audio visual video and teleconference equipment and provide user training of same. ➢ Working knowledge of operating and maintaining DSP’s and Codecs. ➢ Perform analysis, diagnosis and resolution of end user issues and problems, escalating issues internally or with support vendors when necessary. ➢ Resolves system operational problems by troubleshooting and performing fault isolation. Show less