Prashanth Muniyappa
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Prashanth Muniyappa Email & Phone Number

Service Delivery Manager with expertise in Major Incident Management, Problem Management, Change/ Release Management & Technical Project Management. at Kyndryl India
Location: Bengaluru, Karnataka, India 6 work roles 4 schools
1 work email found @ibm.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Service Delivery Manager with expertise in Major Incident Management, Problem Management, Change/ Release Management & Technical Project Management.
Location
Bengaluru, Karnataka, India

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Quick answer

Prashanth Muniyappa is listed as Service Delivery Manager with expertise in Major Incident Management, Problem Management, Change/ Release Management & Technical Project Management. at Kyndryl India, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Prashanth Muniyappa.

Prashanth Muniyappa previously worked as Service Delivery Manager at Kyndryl India and I T Change Manager at Kyndryl India. Prashanth Muniyappa holds Bachelor Of Science (Bsc) from Governament First Grade College, Bangalore Univeristy.

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Email format at Kyndryl India

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{first_initial}{last}@ibm.com
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Profile bio

About Prashanth Muniyappa

I am a Service Delivery Manager with over 18 years of experience in the IT industry, delivering medium complex projects and operational service management for diverse sectors such as Telecommunication, Distribution, and Finance. I have a strong foundation in IT Service Management and Project Management, along with good academic and professional qualifications.Currently, I work at Kyndryl India, where I lead a team of IT professionals to ensure the quality, efficiency, and effectiveness of IT services for our clients. I have acquired multiple credentials in AI, Agiledevops, Change Management, ITIL, PRINCE2, CSM, and AZ/ AWS Cloud Administrator Associate, which enable me to leverage the latest technologies and methodologies to drive IT service excellence and innovation. I have good interpersonal and communication skills, and I can liaise with both technical and non-technical groups. I work for an organization that has a vision to become essential to the world, and I am motivated by the opportunity to contribute to this mission.

Listed skills include Itil V3 Foundations Certified, Itil V3 Intermediate Service Transition, Exin Cloud Computing Foundation, Prince2 Practicioner, and 3 others.

Current workplace

Prashanth Muniyappa's current company

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Kyndryl India
Kyndryl India
Service Delivery Manager with expertise in Major Incident Management, Problem Management, Change/ Release Management & Technical Project Management.
AeroLeads page
6 roles

Prashanth Muniyappa work experience

A career timeline built from the work history available for this profile.

Service Delivery Manager

Current

Bangalore

Dec 2021 - Present

I T Change Manager

Bengaluru

• Accepts, prioritizes, and categorizes Change Request.• Rejects outright any change request that is completely out of scope or out of policy for Change Management.• Chairs the Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) Meetings.• Ensures that all preparations have been made for a CAB meeting, including creating of agenda, circulation of change requests to be considered, and inviting of participants.• Has the ability to review all planned… Show more • Accepts, prioritizes, and categorizes Change Request.• Rejects outright any change request that is completely out of scope or out of policy for Change Management.• Chairs the Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) Meetings.• Ensures that all preparations have been made for a CAB meeting, including creating of agenda, circulation of change requests to be considered, and inviting of participants.• Has the ability to review all planned changes.• Obtains authorization for submitted change requests from the Change Authority. Ensures post review of exception changes to evaluate if the change addressed a real or a perceived exception condition.• Utilizes the Change Management reporting system to monitor and track changes.• Negotiates end-user down time for change implementation.• Creates consolidated change schedule and resolves any scheduling conflicts.• Identifies change requests that have not been acted upon in a timely manner and takes appropriate action.• Ensures that changes are communicated in a timely and adequate manner.• Create and distribute Change Management reports.• Reviews all implemented changes to ensure that they have been carried out.• Closes change requests.• Carries out the Process Manager responsibilities for the Change Management process.• Collect Change Assessment Results and Issues.• Reject Change.• Ready and Present Change Authorization Package.• Determine Process Relationships to Other Processes.• Request Release Completion Approval.• Define Process Policies, Standards, and Conceptual Models.• Monitor Change.• Authorize Change.• Request Solution Development Charter.• Assign Change for Implementation.• Modifies Change Management Framework.• Stakeholder Notification.• Change Management Evaluation. Show less

Mar 2014 - Nov 2021

Service Activation & Deactivation Coordinator

Bangalore

• Ensure all devices and services are set up according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure all devices are deactivated according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure that we harden, secure and register any devices (servers/mainframes/network devices), operating, systems and subsystems (middleware) covered by the overriding security governing policy and covered in the… Show more • Ensure all devices and services are set up according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure all devices are deactivated according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure that we harden, secure and register any devices (servers/mainframes/network devices), operating, systems and subsystems (middleware) covered by the overriding security governing policy and covered in the contract, before making them generally available on the contracted network system or before being handed over to the customer or other supplier(s) for use.• Ensure that every service is removed (deactivated) from general availability in a controlled manner.• Ensure that all residual data is managed as per contract and IBM guidelines, considering the governing security policy.• All relevant additions, changes and deletions to the inventory are reflected in the appropriate inventory database. Ensuring SA&D compliance on their account. • Overriding checklists based on customer or business imperatives. Implementing the local Risk Management process on their account, if DPE/DPM overrides any checklist. • Ensuring all risks are managed through to resolution and SA&D is complete. Managing and accurate reporting of all KPIs. • Raise a change request and get the change approved through CAB for SA&D. • Raise the checklist on SA&D tool and identify the teams who needs to answer and assign the checklist questions accordingly(SM, OIS, TSM, SQL, Oracle and SSO) and ensure all the checklist questions are answered before submitting to DPE for final sign-off.• Ensuring that SA&D checklists, Change records and all required evidences are stored and maintained in the agreed workflow tool or repository for audit readiness.• Identifying risks & Conducting Training Sessions to the Account teams for Continual Service Improvement Show less

Jan 2013 - Mar 2014

Service Activation & Deactivation Coordinator

Web Development Company

Bangalore

• Ensure all devices and services are set up according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure all devices are deactivated according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure that we harden, secure and register any devices (servers/mainframes/network devices), operating, systems and subsystems (middleware) covered by the overriding security governing policy and covered in the… Show more • Ensure all devices and services are set up according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure all devices are deactivated according to IT Security Plan and all checks required are executed by the relevant Competencies.• Ensure that we harden, secure and register any devices (servers/mainframes/network devices), operating, systems and subsystems (middleware) covered by the overriding security governing policy and covered in the contract, before making them generally available on the contracted network system or before being handed over to the customer or other supplier(s) for use.• Ensure that every service is removed (deactivated) from general availability in a controlled manner.• Ensure that all residual data is managed as per contract and IBM guidelines, considering the governing security policy.• All relevant additions, changes and deletions to the inventory are reflected in the appropriate inventory database. Ensuring SA&D compliance on their account. • Overriding checklists based on customer or business imperatives. Implementing the local Risk Management process on their account, if DPE/DPM overrides any checklist. • Ensuring all risks are managed through to resolution and SA&D is complete. Managing and accurate reporting of all KPIs. • Raise a change request and get the change approved through CAB for SA&D. • Raise the checklist on SA&D tool and identify the teams who needs to answer and assign the checklist questions accordingly(SM, OIS, TSM, SQL, Oracle and SSO) and ensure all the checklist questions are answered before submitting to DPE for final sign-off.• Ensuring that SA&D checklists, Change records and all required evidences are stored and maintained in the agreed workflow tool or repository for audit readiness.• Identifying risks & Conducting Training Sessions to the Account teams for Continual Service Improvement Show less

Dec 2009 - Dec 2012

Operations Associate

Bengaluru

Roles & Responsibilities:• Handling all aspects of the depositing of money into a retirement account, as directed by plan sponsors. Processing requests daily, accurately, and on time. • Executing all the related Daily, Weekly and Monthly reports.• Responsible for reducing the QC & Production Errors.• Sending Bank Reports to the team and use to pull Electronic Banking Report for the team. • Working along with Client Operations Specialists to maintain plan records and… Show more Roles & Responsibilities:• Handling all aspects of the depositing of money into a retirement account, as directed by plan sponsors. Processing requests daily, accurately, and on time. • Executing all the related Daily, Weekly and Monthly reports.• Responsible for reducing the QC & Production Errors.• Sending Bank Reports to the team and use to pull Electronic Banking Report for the team. • Working along with Client Operations Specialists to maintain plan records and resolve processing discrepancies.• Responsible for double signing and Quality checking. Show less

May 2008 - Nov 2009

Credit Processing Associate

Hsbc (On Synergy Payrolls)

Bengaluru

Roles & Responsibilities:• Minimum credit parameters check.• Files login under I caps.• Initiating field credit investigations, document verifications, internal and external de-dupe checks.• Updating pre approval and post approval status of files under I caps.• Preparing disbursals, quality check and Internal audit.• Maintaining maximum information sheets and sending monthly reports.• Customer Service

Nov 2005 - Apr 2008
4 education records

Prashanth Muniyappa education

Bachelor Of Science (Bsc)

Governament First Grade College, Bangalore Univeristy

Second Puc, Pcmb

Governament Pre-University College

10Th Standard

Panchagiri Practising High School
FAQ

Frequently asked questions about Prashanth Muniyappa

Quick answers generated from the profile data available on this page.

What company does Prashanth Muniyappa work for?

Prashanth Muniyappa works for Kyndryl India.

What is Prashanth Muniyappa's role at Kyndryl India?

Prashanth Muniyappa is listed as Service Delivery Manager with expertise in Major Incident Management, Problem Management, Change/ Release Management & Technical Project Management. at Kyndryl India.

What is Prashanth Muniyappa's email address?

AeroLeads has found 1 work email signal at @ibm.com for Prashanth Muniyappa at Kyndryl India.

Where is Prashanth Muniyappa based?

Prashanth Muniyappa is based in Bengaluru, Karnataka, India while working with Kyndryl India.

What companies has Prashanth Muniyappa worked for?

Prashanth Muniyappa has worked for Kyndryl India, Web Development Company, Fidelity Investments, and Hsbc (On Synergy Payrolls).

How can I contact Prashanth Muniyappa?

You can use AeroLeads to view verified contact signals for Prashanth Muniyappa at Kyndryl India, including work email, phone, and LinkedIn data when available.

What schools did Prashanth Muniyappa attend?

Prashanth Muniyappa holds Bachelor Of Science (Bsc) from Governament First Grade College, Bangalore Univeristy.

What skills is Prashanth Muniyappa known for?

Prashanth Muniyappa is listed with skills including Itil V3 Foundations Certified, Itil V3 Intermediate Service Transition, Exin Cloud Computing Foundation, Prince2 Practicioner, Project Management, It Service Management, and Itil.

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