• Highly motivated, PMP certified IT Technical Manager/Lead with 20+ years of experience in retail domain.• Strong skills in Mainframe technologies with knowledge of other technologies such as Oracle, Linux shell scripting, SQL server, SSIS, DevOps, CI/CD, Jenkins, Tibco BW.• Experienced in the areas of EDI, logistics, order management, replenishment.• Worked extensively in 24 X 7 support/maintenance projects.• Successfully built teams and established processes for production support projects.• Performed SLA/KPI (Key Performance Indicator) monitoring and reporting.• Experienced in both SDLC-Waterfall and Agile based development.• Have exposure to estimating the effort, schedule, resource requirements, staffing requirements, configuration management, audits, proposals for big projects.