Prashanth Venkatraman Email & Phone Number

Nice, Fr

Nice, Provence-Alpes-Côte D'Azur, France

Grenoble, Auvergne-Rhône-Alpes, France

• Created and executed the global EcoStruxure Power program GTM strategy & digital transformation initiatives.• Leveraged Business Performance Dashboards using Business Intelligence(BI) tools to define and refine KPIs, generating in-depth Business Performance analyses to drive user adoption of SaaS products. • Collaborated with and get feedback from key Business stakeholders to drive the evolution of Dashboards and KPIs. Planned and reviewed product portfolio and project workflow.• Collaborated cross-functionally with multiple stakeholders to develop and implement key strategies and priorities, propelling the transformation and growth of the EcoStruxure Power Partner business team.

Chennai, Tamil Nadu, India

• Worked with the Leadership team to design and implement new business strategies, analyze current product portfolio data, identify areas of improvement, and deliver innovative digital solutions to the client.• Implemented cloud transformation which entails realizing the business' cloud journey• Worked on product development, business strategy, and growth. Enhanced overall customer experience by formulating and executing digital strategies and product roadmaps in the technology space. • Improved overall project efficiency by 25%.•Spearheaded a high-value Digital Transformation project worth ~$XX million, overseeing the end-to-end development and comprehensive support of an online E-commerce application. Achieved 100% customer migration to the online platform, leading to significant digital sales growth.• Established SOPs for effective stakeholder management and drafted multiple Knowledge Base articles.• Supervised, mentored, and trained a group of 5 junior engineers within the project.• Nominated as SME for key project functionalities.• Responsible for on-time submission of the deliverable, meeting the SLA, and maintaining the Customer Satisfaction Index of over 95%, on average, over the period of 5 years.

Chennai, Tamil Nadu, India

• Reduced major incidents by 20% and repeated incidents by 25% through meticulous problem management and Root Cause Analysis by engaging with customers and necessary stakeholders.• Automated manual processes, provide process improvement solutions, and create value additions to the customers.• Planned and executed production deployments. Deeply involved in all phases of the project/product lifecycle.• Produced technical and functional specifications for development teams.• Resolved a critical functionality issue, resulting in a remarkable revenue retention of ~$X million/month for the client.

Chennai, Tamil Nadu, India

• Developed, enhanced, and supported multiple backend applications and end-to-end functionalities• Trained in Project Management and Agile methodologies.• Led a small team on Automation Process- reduce manual effort by 50%.• Acted as SPOC and led the team on client interactions and SME interactions.

Chennai, Tamil Nadu, India

• Manage project applications.• Closely work with Senior developers and Project Managers• Develop and design code

Master Of Business Administration - Mba

Bachelor Of Technology - Btech, Electrical And Electronics Engineering