System Engineer
Current• Experience with RadiantOne FID and ICS with versions - v7.2.x, v7.3.x and v7.4.x that includes implementing and managing IAM and Cloud solutions involving various providers around the globe participating in all Identity Management deployment activities - connector configuration, custom rule development, workflow configuration and development, third party system integration.• Worked on integrating and setting up highly scalable and available cloud-based environments like AWS, Azure and GCP running applications from Radiant Logic.• Worked with Radiant Logic Single Sign-On product CFS (v3.16.3).• Worked on managing LDAP schema to add custom attributes, using Active Directory through LDAP, defining computed attributes, custom scripts for syncing users across various data sources.• Worked with multiple OS platforms which include Windows Server 2019, 2016, Ubuntu 8, RHEL 7• Performed hands on tasks such as planning installs, patch upgrades, and LDAP tuning, maintenance, patches and other daily administrative tasks on the various environments.• Working on integration with various other LDAP providers like Oracle, IBM, Sail point and Okta Solving support tickets raised by customers on daily basis and providing assistance for architectural reviews and integration solutions and configuring custom alerts and e-mail notifications based on the business needs.• Worked on 24x7 On-Call on a frequent basis in solving priority 1 issues and deployments for customers.• Documented all Tasks Plans, Conclusions, Findings, Configuration Settings, Recommendations, Logical Flow Diagrams of customer architecture and environment and also provided Tier 3 support in Production issues.• Debugging issue by reviewing logs.