VMWARE Administrator

Working on VMware and Data Center Operations

Role & Responsibilities Implementation, maintenance and troubleshooting of DC/ADC/DNS/DHCP/FTP Serversadministration of Microsoft Exchange Server 2003Responsible for day-to-day service requests related to Mailing, Network Infrastructure problemsInstalling, configuring and administering of ESX/Virtual Servers.Administration and troubleshooting of Windows Active Directory Implementation of Backup operations and restorations Folder creation/modification/deletion on the server and assigning rightsAdministration of Webmon application used for Internet content filteringRemote troubleshooting of servers using remote support tools like terminals services, VNC.Supervisor of Technical Support team responsible for the technical issues involving the hardware and operating systemsCo-ordination with the vendors for any application/hardware related issues.Co-ordination with Global IT Team.AVAYA Server Administration

Installing, configuring and administering Windows 2003 servers and clientsFilling up daily checklist of serversCreation/modification/deletion of Domain users Installation & Troubleshooting Windows XP workstation operating system and configured for TCP/IP network, including DHCP and DNS settingsTroubleshooting and repair of computer hardware and peripheral devicesCo-coordinating & follow up with relative vendors as & when requiredTaking up escalated calls and satisfying the customer for a healthy relationshipResolve all the calls as per the defined SLA

Network Maintenance issues such as attach, login, and printing.Support for virus prevention and cleaning method.Backup and support for restoration Data.Domain account management.Provide the support of Desktop, laptop and server Level. Provide the technical support to the client. Also provide banking software I heat. Flex, Flux cube.Vendor Management to complete the call. To Maintain All IT Assets. Maintaining Daily Server Checklist.Working As a team player with exceptional communication, analytical, relationship management skills. Daily checklist will be provided on server health Installation & support of Laptops, printers,& scannersLooking after the Internal Network of the organization as FM Engineer.