Prashant Koparde Email & Phone Number

Bengaluru, Karnataka, India

• Good work experience of incident response and crisis management with the ability to identify both tactical and strategic solutions using strong verbal and written communication skills.• Log (network, security, access, OS, application, etc.) analysis skills and experience in relation to identifying and investigating security incidents.• Proficiency with Linux/UNIX, Windows.• Malware analysis, virus exploitation and mitigation techniques• Partner closely with Cyber Defense, Data Protection, Windows Client/Server Platform• Analyze, and optimize operational tasks, functions, and processes.• Experienced in threat validation.• Experience working incident response.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Collaborating with enterprise customers to bring infrastructure as required in the project.• Designing, redesigning, and implementing new or existing solutions in on-premises and off-premises infrastructure• Working closely with cross-functional teams to address customer needs and react quickly to support and operations issues.• Deploying, managing, and monitoring overall cloud environment on AWS Azure• Implementing Continuous Integration tools for deployment• Resolving critical system issues, including notification, coordination, and dispatch of individuals from various functional groups• Identifying and mitigating security issues• Creating articles and mentoring team members to work on new technologies.• Assisting leadership with the ongoing development of policies and procedures for consistent product delivery• Participating in internal and customer meetings to assist with the ongoing evolution of technology offerings.• Troubleshooting and identifying performance, connectivity, and other issues for applications hosted in AWS.• Preparing weekly/monthly reports using CloudWatch Dashboards• Installing and configuring Nimsoft monitoring• Configuring thresholds for monitoring drive and other OS related parameters• Ensuring that all server hardware, operating systems, software, and procedures align with organizational standards and strategic business plan.• Performing Cloud Endure migration from on-prem to AWS Cloud• Managing VMware 5.5, deploying virtual machines

• Troubleshooting server hardware and software issues and escalating accordingly• Communicating and building a team with the ability to work independently or in a team.• Drafting troubleshooting and day-to-day procedures• Logging calls with MTS support (for hardware issues)• Handing over the server from the build team to BAU (Business as Usual) Support• Attending Change Approval Board meetings• Reviewing and monitoring systems for availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability.• Maintaining the source code repository using GIT, Branching, Tagging, and Merging• Installing and configuring Jenkins with different tools (plug-ins) for continuous integration process• Changing/Modifying scripts upon request by the user using Unix Shell scripting knowledge• Working on Sev-1 and Sev-2 incidents reported by the monitoring tool.• Scheduling backup jobs through scripts using Crontabs.• Troubleshooting login-related issues of users• Creating support cases with AWS for any critical issues and following up• Changing type and increasing the size of EBS volume and related filesystem as per requests• Configuring NFS filesystem for regions where EFS service is not available.

Bengaluru Area, India

• Senior System Engineer with expertise in various areas of IT infrastructure management• Successfully executed the migration of Backup Exec 2010 server to Backup Exec 2015• Proficient in building and configuring Windows 2008 and 2012 R2 Servers• Skillfully managed user accounts and permissions for nested groups• Implemented an efficient Windows Updates/Patching Solution using IBM Endpoint Manager• Installed and configured Nimsoft monitoring for streamlined system monitoring• Demonstrated troubleshooting proficiency in resolving backup failures on Backup Exec ServerKey Skills:• Proficient in launching Amazon EC2 Cloud Instances using Amazon Web Services (Linux/Windows) and configuring instances to meet specific application requirements• Skilled in utilizing SCM tools like Ansible for efficient deployment across multiple platforms• Experienced in creating and managing cloud environments in Amazon Web Services• Proficient in deploying applications across multiple environments, including Dev, QA, Pre-Prod, and Production• Expertise in providing Root Cause Analysis (RCA) for complex issues• Strong understanding and application of ITIL principles, Change Management, and Incident Management activities• Skilled in creating and configuring AWS VPC, Security Groups, and Routing tables• Proficient in scripting languages such as PowerShell, Shell, and Python for automation and customization• Experienced in system administration for Linux and Windows servers• With my broad skill set and extensive experience, I am well-equipped to handle diverse IT infrastructure challenges and contribute to the success of any organization.

Bengaluru Area, India

• Managed a diverse Windows server infrastructure of over 1000 servers, including physical and virtual environments, demonstrating expertise and technical proficiency.• Specialized in resolving complex issues related to DNS, DHCP, and databases, utilizing Maximo and BMC Remedy ticketing systems for streamlined incident management and prompt issue resolution.• Skilled in optimizing system performance by installing upgrades and patches, implementing robust system monitoring solutions, and maintaining stringent security protocols.• Aligned server hardware, operating systems, software, and procedures with organizational standards and strategic business plans to ensure a cohesive and efficient IT infrastructure.• Installed and configured Active Directory Domain Controllers (DC), developing PowerShell scripts for efficient AD attribute management and user creation, resulting in improved productivity and accuracy.• Increased team productivity through the automation of repetitive tasks using batch files and PowerShell scripting, enabling the team to focus on higher-value activities.• Successfully deployed centralized Symantec Anti-virus Servers and seamlessly migrated from Backup Exec 2010 to Backup Exec 2015, ensuring uninterrupted backup operations.• Built and configured Windows 2008 and 2012 R2 Servers, implementing Windows updates and patching solutions using IBM Endpoint Manager.• Proficient in installing and configuring Nimsoft monitoring systems, including agent installation and precise threshold configurations for effective monitoring of drive and other OS-related parameters.• Created virtual machines using VMware/Hyper-V roles and diligently followed change management protocols for critical systems, ensuring a stable and reliable IT environment.• Extensive knowledge of 24/7 IT support operations, including help desk management, call-in support, work priority management, and utilization of Remedy for seamless incident resolution and customer satisfaction.

Bangaon Area, India

• As a seasoned IT professional, I have acquired a diverse skill set and extensive experience working with various tools and systems to effectively manage and support IT infrastructure. My proficiency spans across tools such as Maximo Ticketing, ISM Dispatch, IPSoft Automation, and various Windows Services.• Within my expertise, I have a comprehensive understanding of server hardware from HP/IBM and proficiently utilize remote connectivity tools. I have worked extensively with Windows Server 2000, 2003, 2008, and Windows Server 2012, ensuring smooth operations and optimal performance.• My domain knowledge includes DNS, DHCP, Active Directory, and the resolution of system alerts and user tickets. I have been involved in handling security incidents, addressing security threats, and actively engaging in the patching of operating systems and configuration settings through the management of CIRATS and APARS.• In addition, I have significant experience in remote infrastructure support, carrying out various types of changes, conducting thorough health checks on servers, and analyzing incident trends to proactively address issues.• My skills encompass maintaining Microsoft Active Directory, including efficient account and group management, as well as permissions. Furthermore, I have a solid background in maintaining Windows servers, ensuring optimal server builds and configurations.• Over the course of my career, I have effectively managed service and incident requests escalated from customers and internal teams. I have also administered enterprise anti-virus tools to ensure comprehensive system protection and up-to-date security measures.• A few of my notable accomplishments include generating Tree-size reports for non-system drives capacity analysis and contributing to the installation and configuration of TSM Backup and Restore.

Bengaluru Area, India

• Experienced IT professional with a strong background in system administration and infrastructure management.• Skilled in utilizing a wide range of tools and systems, including Maximo Ticketing tool, Windows Server 2000, 2003, Windows Server 2008, and Windows Server 2012.• Attended change approval board meetings, performed thorough health checks of servers, and promptly addressed any violations.• Possesses expertise in extracting MEF files and working with various Windows Services.• Proficient in working with ILO/IMM/IEM and server hardware from HP/IBM, as well as remote connectivity tools.• Collaborated on resolving CIRATS and APARS, providing efficient remote infrastructure support, and effectively addressing system and user tickets.• Coordinated seamlessly with team members and other groups to handle general and routine requests, including backup, restores, permissions changes, patch application, and testing.• Provided essential Windows Server and administration support for smooth daily operations.• Adhered to established procedures and guidelines for the installation, patching, configuration, customization, troubleshooting, upgrading, and integration of systems.

Bangaon Area, India

Creating Database,Development of Web Based Application, using Java Technology, Ajax, Xml, Hsqldb,Postgress,XDBGenerated Different reports & charts uing RGraph.

Analyzing the financial data and validating the purchase requisitions.Worked on Tools like Smart buy, SRS, SAP.Handling purchase requisition, validating and processing.Check the invoices in the SAP. Resolving customer queries.Working with the BPA & fixing the process issues

Master Of Computer Applications (Mca), Computer Software Engineering, First Class Wth Distinction

Activities and Societies: WethinkDeveloped Bluetooth application

Bachelor Of Computer Science, Information Technology, First Class With Distinction