Prashant Kothuri Email & Phone Number

London Area, United Kingdom

India

Had been part of diverse operations spanning across various industry services & domains. Over the course of my career, I have been instrumental in driving 50+ lean & Continuous Improvement projects on an annual basis which includes conducting VSMs & focus metric improvements.- Lean expert and Six Sigma Black Belt & Green Belt certified, responsible for lean initiatives and transformation projects. - Managed and supported Lean Digital Transformation for 'Order to Cash,' 'Record to Report,' and 'Vendor Operations' Processes. - Stabilized and standardized Vendor operations process, resulting in approximately $0.5 MM in revenue. - Demonstrated expertise in establishing and refining key performance metrics tailored to individual client objectives and needs, ensuring alignment with their strategic goals.- Developed customized Key Performance Indicators (KPIs) that are specific, measurable, and relevant to each client's industry and objectives.- Successfully benchmarked client metrics against industry standards and competitors, enabling clients to gauge their performance relative to market leaders.- Collaborated with Senior Business teams to introduce advanced/new technologies. - Led a Project on Implementation of SAP S4 Hana (Key ERP) for sites (India & Prague). Was responsible for Project planning, Team management, Time Management, Resource & Risk Management, Quality Assurance, Budget and Cost Management, Data migration & validation, User access validation, UAT, EUT, GoLive, Hypercare, Proactive communication with stakeholders and teams, Evaluation, Project completion & Continuous Improvement.

Hyderabad

Led the Order to Cash team and was responsible for various F&A activities as follows:Customer Credit Assessment: Evaluated the creditworthiness of new and existing customers to determine credit limits and terms. Maintained credit policies and procedures at all times. Invoicing and Billing: Oversaw the process of generating and sending invoices to customers. Ensured accuracy in billing and that invoices comply with legal and contractual requirements. Monitored billing cycles to minimize delays in sending invoices. Collections Management: Developed and implemented strategies for collecting outstanding payments in a timely manner. Followed up on overdue accounts for payments and resolved disputes. Negotiated payment plans and settlements when necessary. Accounts Reconciliation: Reconciled customer accounts to ensure they accurately reflect payments, adjustments, and outstanding balances. Investigated and resolved discrepancies or billing errors. Cash Application: Ensured that payments received are accurately applied to the correct customer accounts. Maintain records of all transactions and reconciled cash receipts with bank deposits. Customer Communication: Maintained open lines of communication with customers regarding their accounts. Provide outstanding customer service while working to resolve billing inquiries and disputes. Month end Closing:Managed month-end closing activities ensuring timely reconciliation of accounts, accurate financial reporting, and compliance with accounting standards. Streamlined processes to expedite the closing process and improve efficiency.Performance Metrics: Defined & baselined key performance indicators (KPIs) to track effectiveness of AR processes. Collaboration: Collaborated with departments, such as AP, RTR & (Helpdesk) to resolve issues related to AR and improve customer satisfaction.Other important activities involved Reporting & Analysis and Training and Development for staff.

India

Managed accounts receivables for an account that had a monthly sale of $200 M. Executed zero surprise operations and ensured CPIs and KPIs are regularly monitored. Actively involved in client relations to report, discuss and brainstorm several day-to-day issues like smooth functioning of the process, discussion on the cost centre management report to resolve the maximum balances and improve productivity and quality of the team. Executed a Green Belt project on ‘Bad Debt Reduction’ for Immunization Business with an EBIT impact of $2 M (Bad debt reduced from $5.3 M in FY’13 to $3.3 M in FY’14) – Using the Lean 10 step methodology, performed value stream mapping for an end to end FLU Immunization process, identified key kaizens and implemented solutions to arrive at the given impact.

India

As a Management Trainee and with a team of 10 managed a project to get the immunization process transition from Danville (USA) to Hyderabad (India). Handled an approximate amount of $ 2 Billion of the pharmacy receivables which is split across 76 various cost centres Responsible for ensuring smooth operations, SLA adherence and customer satisfaction. Adjusting the claims into various categories which are determined by predefined rules and guidelines to help resolve the AR balances. Work on various reports like Trial Balance, Reserve Report, Unmatched Deposits, Weekly Progress, Issue Log and Daily Productivity Report. Maintained an accuracy of more than 98.5% at all times. Monitored the claim-work done by the new hires and provided feedback. Identified process loopholes from existing scenarios and provided quality solutions

India

Was responsible for ensuring smooth operations, SLA adherence and customer satisfaction. Adjusting the claims into various categories which are determined by predefined rules and guidelines to help resolve the AR balances.Maintained an accuracy of more than 98.5% at all times.Identified process loopholes from existing scenarios and provided quality solutions

India

Medical Billing:Claim Generation: Prepared claims that detail the services provided to patients, including the codes assigned, patient information, and provider details.Claim Submission: Submitted claims to insurance companies, government payers, or third-party payers electronically or on paper as per their specific requirements.Reimbursement: Followed up on claims to ensure timely and accurate reimbursement for healthcare services rendered. Addressed various queries like claim rejections or denials.Insurance Verification:Patient Eligibility: Verified patients' insurance coverage, benefits, and eligibility for specific procedures or services.Prior Authorization: Obtained necessary authorizations from insurance providers for certain treatments or procedures.

Job responsibilities and related achievements include: Quality:1. Monitored and scored the quality of segments for the new hires and provided feedback. 2. Maintained an accuracy of more than 99% while processing the segments.Core Job:1. Monitored the schedules of various promos aired on the US & Canadian markets, 2. Classified & captured audio-video segments into various categories. 3. Measured the impact of major social-national events on brand sales & awareness,

India

Content Search and Analysis: Role was to conduct keyword-based searches or visual searches on digital platforms to locate specific content, images, or videos based on given criteria. Analysed the search results for relevancy and accuracy.Keyword Tagging: Assigned appropriate keywords and tags to digital content to enhance searchability and categorization, which helps the users to find content more easily and accurately.Picture Tagging and Annotation: Reviewed images and videos and applied descriptive tags or annotations based on their visual attributes, such as objects, people, locations, emotions etc.

B.A. Mass Communication, Communication And Media Studies

High School