1. Working as a tech lead in the organisation supporting other consultants/admins.2. Working on the architecture of the orgs, optimising it and automating the business processes by utilizing Flows. 3. Analysing the existing processes and streamlining them on the Sales cloud. 4. Reviewing applications and integrations that can improve the system.

1. Working in a fast-paced start-up environment while using agile methodology for building solutions that create a huge impact on the business.2. Closely working with various teams to understand pain points and deliver solutions and improvements to ease their work.3. Migrating the salesforce org from process builders to flows. Configuring users, fields, objects, validation rules, integrations, health checks, de-duplication, omnichannel, and solving day-to-day queries raised by the users.4. Researching and implementing various tools that can benefit the salesforce environment.5. Developing complex logic using APEX and flows as and when necessary6. Working on Sales cloud, Service cloud and Experience cloud.

1. Collaborated with decision makers and their administrators to understand business requirements and design automation solutions using Salesforce flows and Apex.2. Conducted successful migrations of processes from legacy setups, ensuring seamless transitions and improved efficiencies.

1. Worked remotely from India as a primary Administrator/Developer for the organization and implemented multiple projects such as managing inbound leads, data cleansing, reducing clicks, UI optimization to boost sales productivity2. Worked extensively with internal stakeholders to streamline processes such as sales cadence, lead nurturing.3. Conducted training for stakeholders & internal users on new features of Salesforce and 3rd party apps.4. Performed integrations and customizations with multiple applications (Appexchange and third-party apps using APIs). 5. Handled all admin tasks such as data import/export, data clean-ups, configuring and maintaining objects, fields, relationships, record types, page layouts, validation rules, automation using workflows, process builders, flows, APEX, sharing and security, queues, etc. Creating and managing Reports and Dashboards for the stakeholders as well as internal users.

1. Working with internal stakeholders for providing Salesforce support to high-value customers & partners across the globe for use case configurations which included requirement gathering, analysis, documenting, setup, and troubleshooting. Use cases included configuring and managing automation rules, Validations, Formulas, Data Security, Visualforce pages, Objects, Buttons and Fields, Assignment rules.2. Worked as a point of contact between the Support team and Sales/Marketing/Development/QA/Product team as well as internal stakeholders. 3. Assisted with the configuration of Sales and Service Cloud for our internal Salesforce CRM.4. Monitoring performance of the internal team, coordinating and educating them with new product & Salesforce features. Creating technical documentation & Solutions for customers and internal teams.

1. Worked in a startup environment with very little guidance and processes that boosted self-learning and hands-on experiences.2. Working with the sales team to close deals by providing technical demonstrations to clients across the US.3. Working closely with clients for use-case configurations on Salesforce CRM which involved automation, data security, and user interface.