Prashant Maharjan Email and Phone Number
Experienced Data Analyst with a demonstrated history of working in the telecommunications industry. Skilled in Local Area Network (LAN), Windows Server, Web Design, Data Analytics, and Cisco Security. Strong information technology professional with a Professional Year focused in Information Technology from Performance Education.
Vantage Secure Unified Collaboration
View- Website:
- vantage.com.au
- Employees:
- 19
-
Data AnalystVantage Secure Unified Collaboration Feb 2018 - PresentAustraliaMy responsibilities included serving as the first tier for help desk support for the entire IT network of Vantage UC, performing data warehousing, FTPs, virtual room allocation for videoconferencing, and servicing backup media daily. I identified and troubleshoot to eliminate downtime, resolving more than 65% of technical issues on the call & correctly assigning incidents to level 2 and 3 engineers if needed. Used software like Microsoft Dynamic CRM, Real Presence Polycom Studio, Tableau and RTX Manager to maintain and record customers’ needs and data. Providing support and solutions, both desktop and remote, to solve current and future videoconferencing and communication issues was a part of my daily routine. Have organised and hosted training for IT Service Desk new joiners time and again. Analysing workflow process disruptions; including simulating complex rating errors and designing solutions was also part of my work.I was responsible for executing project management tasks between end-users and network engineers, creating scope & design. Also, created user guides and manuals for onsite and offsite use of Polycom Commbox, Microsoft azure and other video-conferencing tools for clients -
Web DeveloperBabatye.Com Apr 2018 - PresentAustraliaThroughout my role as a web developer, i have written efficient code to create the website as per clients’ requirements. I have maintained and enhanced the website once built to ensure the website runs smoothly and provide solution on any future problems if needed.To provide clients with the best possible outcome, i am constantly researching and practicing different software programs, maintaining software documentation. Every website goes through white box and black box testing to ensure minimum errors as possible.
Prashant Maharjan Skills
Prashant Maharjan Education Details
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Information Technology -
Computer Systems Networking And Telecommunications
Frequently Asked Questions about Prashant Maharjan
What company does Prashant Maharjan work for?
Prashant Maharjan works for Vantage Secure Unified Collaboration
What is Prashant Maharjan's role at the current company?
Prashant Maharjan's current role is Data Analyst at Vantage Secure Unified Collaboration.
What schools did Prashant Maharjan attend?
Prashant Maharjan attended Performance Education, Melbourne Institute Of Technology.
What skills is Prashant Maharjan known for?
Prashant Maharjan has skills like Computer Networking, Computer Hardware Troubleshooting, Local Area Network, Office 365, Data Analysis, Web Development, Technical Support, Data Analytics, Customer Support, Windows Server, Troubleshooting, Network Administration.
Who are Prashant Maharjan's colleagues?
Prashant Maharjan's colleagues are Linda Baumann, David Walker, Paul Allen, Ahmed Khan, Guillaume Boin.
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