Service Delivery Leader, Customer Success India
Current
Jul 2023 - Present
AeroLeads people directory · profile
Prashant Pachauri Email & Phone Number
Service Delivery Leader, Customer Success at Palo Alto Networks
at
Palo Alto Networks
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Service Delivery Leader, Customer Success at Palo Alto Networks
Location
Bengaluru, Karnataka, India
Company size
Who is Prashant Pachauri? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Prashant Pachauri is listed as Service Delivery Leader, Customer Success at Palo Alto Networks at Palo Alto Networks, a company with 8522 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Prashant Pachauri.
Prashant Pachauri previously worked as Service Delivery Leader, Customer Success India at Palo Alto Networks and Senior Customer Success Manager at Palo Alto Networks. Prashant Pachauri holds B.E., Computers from Chaudhary Charan Singh University.
Company email context
Email format at Palo Alto Networks
This section adds company-level context without repeating Prashant Pachauri's masked contact details.
Palo Alto Networks
Review company-level records connected to Prashant Pachauri before choosing the right outreach path.
Profile bio
About Prashant Pachauri
A qualified and a seasoned IT Professional with an extensive & successful career record in Service Delivery Management, Customer Service and Team Management skills offering over 15 years of demonstrated career success developing and executing operational strategies to promote organisational growth and optimal utilisation of emerging technologies. A keen strategist & implementer with abilities in service delivery management focused on maximising customer satisfaction. Possess clear understanding of the industry & technology trends to achieve business excellence at the lowest overall cost and high customer satisfaction. An effective leader armed with strong communication, analytic, relationship management and co-ordination skills. Currently associated with Yodlee Infotech Ltd., Bangalore as Senior Technical Account Manager Holds PRINCE2 Practitioner & ITIL V3 Foundation certification from APMGExtensive expertise of Service Delivery & Account Management through Management & Growth of Portfolio with large teams; Relation Management at all level; Coordination with Internal Teams (Business Unit Head/Project Manager/Technical Lead) for Performance enhancement & SLA DeliveryDocumented record of strong decisive executive leadership; Results-proven, growth-oriented, focused leader; Dynamic change agent, skilled in re-positioning organizations to achieve operational excellenceAdept at “thinking on my feet” to meet challenges head on, resolve complex problems, and adapt quickly to changing priorities Highly successful in building relationships with senior-level decision makers, seizing control of critical problem areas, and delivering on customer commitments Specialties: Escalation Management SLA Management Customer Satisfaction Enhancement Team Mentoring & Training Customer Support
Listed skills include Sla, Customer Relations, Escalation Management, Client Engagement, and 19 others.
Current workplace
Prashant Pachauri's current company
Company context helps verify the profile and gives searchers a useful next step.
Palo Alto Networks
8 roles
Prashant Pachauri work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Nov 2021 - Jul 2023
Customer Success Manager
Feb 2019 - Nov 2021
Manager Strategic Accounts
Feb 2018 - Feb 2019
Senior Technical Account Manager
Key Deliverables:Managing Yodlee’s Channel and Yodlee Interactive 200+ clientsManage onboarding of new clients, supervise their launch on Yodlee PlatformProvide consultation on Yodlee SDK and API (SOAP and REST), and manage developer relationsManaging upgrade projects for existing clientsManaging customer expectations through effective communication of.
Jul 2009 - Feb 2019
Technical Consultant
Account Management)Key Deliverables:Spearheaded as Technical Account Manager for HPIT and assisted HPIT configure & setup SAN Infrastructure in Data Center environmentProvided SAN troubleshooting support on Brocade, Cisco SAN Switches/Directors, HP XP Array 12000/24000, HP EVA, MSA, MSLs and ESLs (Tape Libraries), Virtual Library System (VLS) through.
Dec 2005 - Jul 2009
Analyst
Patni Computer Systems
- Clarify 10.1 on modules Policies and Customers, Clear Support and Clear Logistics- Administrative control to EMC database using Clarify - Manage correct installation /reinstallation /upgrade of Boxes (i.e. Clarion, Symmetric - With associated Modem information at Remote sites.- Control & Assign Different Access levels to CRM users- Support CCA (Internet.
Sep 2004 - Dec 2005
Technical Support Engineer
Vcustomer Services Pvt Ltd
Key Deliverables: Provided support for Compaq Desktops, Laptops & printers and software support for Windows, anti-virus issuesResolved ISP, broadband related internet connectivity issues
Aug 2003 - Aug 2004
Team & coworkers
Colleagues at Palo Alto Networks
Other employees you can reach at paloaltonetworks.com. View company contacts for 8522 employees →
高
高梨真紀
Colleague at Palo Alto NetworksTokyo, Tokyo, Japan, Japan
View →
CF
Caleb Fair
Colleague at Palo Alto NetworksAnn Arbor, Michigan, United States, United States
View →
QL
Qi Li
Colleague at Palo Alto NetworksUnited States, United States
View →
AA
Amal Alsuwaidan
Colleague at Palo Alto NetworksRiyadh, Saudi Arabia, Saudi Arabia
View →
HJ
Hawama Jabeen Salaudeen
Colleague at Palo Alto NetworksSan Francisco Bay Area, United States
View →
AR
Aaron Ruiz, Ncarb
Colleague at Palo Alto NetworksSan Jose, California, United States, United States
View →
BB
Brett Byrd
Colleague at Palo Alto NetworksHouston, Texas, United States, United States
View →
AK
Alan Klein
Colleague at Palo Alto NetworksAmsterdam, North Holland, Netherlands, Netherlands
View →
JR
Joe Rzepka
Colleague at Palo Alto NetworksLas Vegas, Nevada, United States, United States
View →
EM
Emran Mazumder
Colleague at Palo Alto NetworksOttawa, Ontario, Canada, Canada
View →
高梨真紀
Colleague at Palo Alto NetworksTokyo, Tokyo, Japan, Japan
View →
CF
Caleb Fair
Colleague at Palo Alto NetworksAnn Arbor, Michigan, United States, United States
View →
QL
Qi Li
Colleague at Palo Alto NetworksUnited States, United States
View →
AA
Amal Alsuwaidan
Colleague at Palo Alto NetworksRiyadh, Saudi Arabia, Saudi Arabia
View →
HJ
Hawama Jabeen Salaudeen
Colleague at Palo Alto NetworksSan Francisco Bay Area, United States
View →
AR
Aaron Ruiz, Ncarb
Colleague at Palo Alto NetworksSan Jose, California, United States, United States
View →
BB
Brett Byrd
Colleague at Palo Alto NetworksHouston, Texas, United States, United States
View →
AK
Alan Klein
Colleague at Palo Alto NetworksAmsterdam, North Holland, Netherlands, Netherlands
View →
JR
Joe Rzepka
Colleague at Palo Alto NetworksLas Vegas, Nevada, United States, United States
View →
EM
Emran Mazumder
Colleague at Palo Alto NetworksOttawa, Ontario, Canada, Canada
View →
1 education record
Prashant Pachauri education
FAQ
Frequently asked questions about Prashant Pachauri
Quick answers generated from the profile data available on this page.
What company does Prashant Pachauri work for?
Prashant Pachauri works for Palo Alto Networks.
What is Prashant Pachauri's role at Palo Alto Networks?
Prashant Pachauri is listed as Service Delivery Leader, Customer Success at Palo Alto Networks at Palo Alto Networks.
Where is Prashant Pachauri based?
Prashant Pachauri is based in Bengaluru, Karnataka, India while working with Palo Alto Networks.
What companies has Prashant Pachauri worked for?
Prashant Pachauri has worked for Palo Alto Networks, Mcafee Enterprise, Envestnet | Yodlee India, Envestnet | Yodlee, and Hewlett-Packard.
Who are Prashant Pachauri's colleagues at Palo Alto Networks?
Prashant Pachauri's colleagues at Palo Alto Networks include 高梨真紀, Caleb Fair, Qi Li, Amal Alsuwaidan, and Hawama Jabeen Salaudeen.
How can I contact Prashant Pachauri?
You can use AeroLeads to view verified contact signals for Prashant Pachauri at Palo Alto Networks, including work email, phone, and LinkedIn data when available.
What schools did Prashant Pachauri attend?
Prashant Pachauri holds B.E., Computers from Chaudhary Charan Singh University.
What skills is Prashant Pachauri known for?
Prashant Pachauri is listed with skills including Sla, Customer Relations, Escalation Management, Client Engagement, Service Delivery, Problem Solving, Saas, and Customer Satisfaction.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Prashant Pachauri you were looking for.
View similar profiles
