Experienced operations and hospitality professional with over a decade of expertise across luxury hospitality and fast-paced environments like Amazon. I specialize in delivering exceptional customer service, leading high-performance teams, and optimizing operational efficiency. My background spans managing day-to-day restaurant and event operations, improving labor productivity, and enhancing guest experiences in renowned properties such as Burj Al Arab and Four Seasons.At Amazon, I’ve honed my skills in process improvement, data analysis, and cross-functional collaboration. I thrive in dynamic environments, where I identify opportunities to streamline workflows, increase profitability, and ensure safety compliance.Key strengths include staff training and development, financial management, strategy execution, and problem-solving. I’m passionate about fostering positive client relationships, driving operational excellence, and delivering measurable results.